Andy Moore 0

Rockstar Games resolve customer service problems

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In may 2014 it was reported that Rockstar Games had sold 33 MILLION copies of GTA 5! In November 2014 they released GTA 5 for the PS4 & Xbox One, increasing their sales further.

Forbes talks about revenue in the BILLIONS when discussing Rockstar's GTA sales.

Despite the hugely popular title and the vast amount of money generated from it's sale Rockstar are letting many of us, their customers, down! Many of us are having problems with the game, especially the online part. Some can't play, some can't get their old characters on the new consoles, some have paid for DLC they just haven't received. And yet Rockstar are seriously dragging their heels with their customer support. You only have to look at their support ticket system, twitter and forums to see the vast majority of frustrated fans are not getting any replies at all from Rockstar!

We've paid our money, you've made many $$s, please Rockstar give us a a little support and look after your customers. The one place you really need to invest in is your lacking and shocking customer support with your GTA5 game being as bug filled as it currently is.

This petition calls for Rockstar to immediately resolve the issues within GTA 5 and to resolve their extremely lacking customer support so some of us can at least get replies to our tickets and forum posts.

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