The staff finally admitted their mistake and restored the frozen accounts after we pushed back. You proved that persistent pressure actually forces them to listen. Keep a close eye on your account settings to ensure this stays resolved.
February 23, 2008
Final supporters
Updates
December 28, 2007
I am getting so many messages from people who lost their accounts for no reason. Copy the email address from the petition header and send your own account details to the staff today.
December 28, 2007
The momentum behind this effort proves that many of you are dealing with the same unfair account freezes. Now is the time to turn this pressure into action by emailing the support team with your specific proof. Send your message to their staff today and confirm that you followed the rules.
Reached 100 supporters
December 28, 2007
6 Comments
they froze my main account claiming I was cheating but I was just playing games?? useless staff.
I spent so much real money on nc items and they just took it all away. cant believe they can do that to players.
thanks for the advice im going to try emailing them right now. really hope i get my pets back.
this site is going downhill fast. way to treat your loyal user base.
My account got frozen for literally no reason i havent played in months and i come back and its just gone. this is so unfair
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The staff finally admitted their mistake and restored the frozen accounts after we pushed back. You proved that persistent pressure actually forces them to listen. Keep a close eye on your account settings to ensure this stays resolved.
February 23, 2008
Final supporters
Updates
December 28, 2007
I am getting so many messages from people who lost their accounts for no reason. Copy the email address from the petition header and send your own account details to the staff today.
December 28, 2007
The momentum behind this effort proves that many of you are dealing with the same unfair account freezes. Now is the time to turn this pressure into action by emailing the support team with your specific proof. Send your message to their staff today and confirm that you followed the rules.
Reached 100 supporters
December 28, 2007
6 Comments
NEOPETS SUPPORT IS THE WORST. they never reply to tickets and just ban you if they feel like it.
they froze my main account claiming I was cheating but I was just playing games?? useless staff.
I spent so much real money on nc items and they just took it all away. cant believe they can do that to players.
thanks for the advice im going to try emailing them right now. really hope i get my pets back.
this site is going downhill fast. way to treat your loyal user base.
My account got frozen for literally no reason i havent played in months and i come back and its just gone. this is so unfair
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NEOPETS SUPPORT IS THE WORST. they never reply to tickets and just ban you if they feel like it.