Free the Music
This is a petition to allow the use of music through headphones in the workplace.
Music allows employees to focus on work and takes away from other distractions in the office environment allowing for higher rates of productivity as well as increasing general happiness.
As music played openly may affect employees working on the phones, this new headphones only policy will allow the maximum productivity at no cost to customer experience or quality of work.
Work flow will not be affected within a pod in regards to communication as majority of contact is done through Google Chat. This platform is not only quick and effective, it also maintains pod volume. This is greatly appreciated by phone staff.
Naturally rules will need to be set in place to ensure this privilege is not abused nor affect employees working on phone shifts.