File a class action lawsuit against Frontier Internet services
275 Comments
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Sandra Hobkirk
10 years ago
Tired of calling to complain and it doesn't get any better.
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Anonymous
10 years ago
Terribly slow and gets worse by the day. Have called a dozen times
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Ava Hill Miller
10 years ago
Runs to slow
D
Donna Rands
10 years ago
Speed is HORRIBLE. I have spent so much time on the phone with customer service. Worse than dial-up. Technicians do the best they can but equipment is sub-standard and unable to handle the number of customers that they have. Definitely a waste of money!!! Hoping another company comes into the area soon because if they do.........I will definitely be one of the first customers to cancel my account.
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greg winslow
10 years ago
gftruy
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Dustin Thacker
10 years ago
Slow! Too much for too little.
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Stacey Christensen
10 years ago
We lose our internet service several times a week and it is sometimes down for long periods of time.
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Theresa Johnson
10 years ago
Slow internet and slow service! 3 to 5 dayd to fix anything including sucky modems, lagging internet, phones lines, and repairs!
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Jordan Tepen
10 years ago
Phone and internet constantly go out. Internet speeds rarely reach half of the quoted speeds. Service in constant stage of decay. Reps claim that upgrades are on the way, yet none have been seen.
C
Charlie mccaleb
10 years ago
No longer with them but paid for crappy over priced internet for a couple years
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Leasha Cox
10 years ago
Frontier communication is a joke. Sick of paying for high speed internet and not getting what I paid for. So then you call which is at least once a week and they give you a hard time making excuses that the trouble is always on your end. Example last night called to complain because internet was running at 2.22mbps when odviously you pay for more. The guy on phone gives my husband a hard time. So long story short after they said problem was on our end they call today too say there was a outage on there end. Idiots!!!
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Louieathy
10 years ago
We have called frontier dozens of times with Internet not working. They don't even bother to send a tech out anymore!
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Rebecca
10 years ago
It is the worst ....not high speed at all
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Jeff Tweedy
10 years ago
My speed is all over the charts.. I pay for 2 12 mg lines and one get 9 mgs and the other 8mgs on good days and they say the speed is reduced because I live at the very limits of there service area and I'm almost to far away from the hub.
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Robert lair
10 years ago
It's slow and drop ya out
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Russell Huber
10 years ago
It sucks
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Danny Jackson
10 years ago
Very slow for high speed. Continually down. I call at least monthly to complain. This has been going on for years. Being charged for high speed and can't even download a video.
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Stephen Taylor
10 years ago
I am in Benld and lose my connection every night around 11 pm! Being a photographer i am constantly uploading and sending photos and it is rather annoying!
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Tim plowman
10 years ago
Featured
I've had frontier for about 5 years and it hasn't been very good at all from the get go talked to several service men and they all say the band width isn't wide enough and corporate knows it but won't listen to the service men
Tired of calling to complain and it doesn't get any better.
Terribly slow and gets worse by the day. Have called a dozen times
Runs to slow
Speed is HORRIBLE. I have spent so much time on the phone with customer service. Worse than dial-up. Technicians do the best they can but equipment is sub-standard and unable to handle the number of customers that they have. Definitely a waste of money!!! Hoping another company comes into the area soon because if they do.........I will definitely be one of the first customers to cancel my account.
gftruy
Slow! Too much for too little.
We lose our internet service several times a week and it is sometimes down for long periods of time.
Slow internet and slow service! 3 to 5 dayd to fix anything including sucky modems, lagging internet, phones lines, and repairs!
Phone and internet constantly go out. Internet speeds rarely reach half of the quoted speeds. Service in constant stage of decay. Reps claim that upgrades are on the way, yet none have been seen.
No longer with them but paid for crappy over priced internet for a couple years
Frontier communication is a joke. Sick of paying for high speed internet and not getting what I paid for. So then you call which is at least once a week and they give you a hard time making excuses that the trouble is always on your end. Example last night called to complain because internet was running at 2.22mbps when odviously you pay for more. The guy on phone gives my husband a hard time. So long story short after they said problem was on our end they call today too say there was a outage on there end. Idiots!!!
We have called frontier dozens of times with Internet not working. They don't even bother to send a tech out anymore!
It is the worst ....not high speed at all
My speed is all over the charts.. I pay for 2 12 mg lines and one get 9 mgs and the other 8mgs on good days and they say the speed is reduced because I live at the very limits of there service area and I'm almost to far away from the hub.
It's slow and drop ya out
It sucks
Very slow for high speed. Continually down. I call at least monthly to complain. This has been going on for years. Being charged for high speed and can't even download a video.
I am in Benld and lose my connection every night around 11 pm! Being a photographer i am constantly uploading and sending photos and it is rather annoying!
I've had frontier for about 5 years and it hasn't been very good at all from the get go talked to several service men and they all say the band width isn't wide enough and corporate knows it but won't listen to the service men
Slow to non -working