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File a class action lawsuit against Frontier Internet services

275 Comments

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Anonymous
10 years ago

Not high speed at all just a little bit faster than dial up!!!

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Shirley Hurley
10 years ago

Any company should be made to provide the service an individual is paying for or recalulate their billing fees and give a reimbursement back to all its customers

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Michelle Coffey
10 years ago

The internet is down more than it is up. Getting the speed you pay for is almost impossible.

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Anthony bellitto
10 years ago

Frontier has the worst del services. I pay for two del lines with a bonded modem don't get half what I should for one del line

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Sarah Beard
10 years ago

Frontier is horrible

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Paul Glassbrenner
10 years ago

Not fast at all.

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Shayne
10 years ago

No matter how many phone calls are made, or how patient I am, the problem never gets resolved

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Carol J Ruckman
10 years ago

Do not receive high speed (good) connections.

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Kimberly robbins
10 years ago

I had frontier for a year and a half to 2 years. Paid 60 a month and was lucky if I could use it 4 days a week. Bill was never credited and every time I called to report an issues was told there's no outage in your area. I dropped them in November 2015 to switch providers.

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Anonymous
10 years ago

Frontier is always slow and I always have to disconnect and reconnect to wifi if I haven 't used the internet in about an hour. After I do connect to watch videos on my computer, the internet is always buffering and not loading right. I also have to use my 4G instead sometimes.

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Karen B
10 years ago

it sucks!!and we pay a high price!

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April Sebeschak
10 years ago

Our connection keeps going on and off for years now. they send a tech but they dont do anything. you talk to at tech on the phone and they dont know what they're doing, in fact last time talking to them made the situation worse. They always say well its high volume where you are that's why it keeps going on and off. we stream netflix hulu and you tube and cant watch any of them unless its late at night or very early in the morning or they will not load / and will lag. I hate frontier, but im stuck with them no one else come out my way.

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Stephanie Zimmerman
10 years ago

It is and has been so bad to get a connection.

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Sherry Throne
10 years ago

I have gone days without it working but do you think I would be reimbursed for this? Of course not!

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Katherine Hebenstreit
10 years ago

I feel my Internet is slow and unreliable especially for what we pay per month.

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Robin brown
10 years ago

Paid for high speed internet from frontier for years and had to shut the wifi off on my phone to use it!! We switched to new wave & have no problems!!! Can't believe all the money we waisted for years on their crappy service!!!

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Anonymous
10 years ago

This service is horrible. I pay for the highest speed and can't even steam Netflix. They were supposed to send a tech out over a year ago per phone conversation. I took a vacation day from work the day the tech was scheduled to come by. Hold and behold, no show and no call. I tried calling a few times and after being on hold for 20-30 mins I just hang up. Still have not been contacted back till this day.

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Cari
10 years ago

I hate frontier

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Nathan Blasa
10 years ago

They were simply unable to provide any kind of reliable service for roughly a year. Couldn't do simple things like checking emails or, ironically, pay their bills online. Snuck a self-renuing contract on the back of our bill and tried to charge me $100 early termination fee until I spoke with a supervisor. We had been with them for four years at that point.

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Robert Krueger
10 years ago

My speed is never constant which I can understand but from high speed to nothing for a long time I can't and my router has been replaced like three times now