File a class action lawsuit against Frontier Internet services

Always getting kicked off line and very slow.

My internet is so sporadic which interrupts my Wifi which sends me to my 4g and burns up my data. Why do i have internet and Wifi if not to save my data. Sick of it

Something needs, to be done. Am paying for a service I am definitely not getting.

The connection is terrible. The worst ever!

I am tired of paying for a service I do not receive!! More times than not our internet is out or very very slow.

I believe Frontier is trying to scam customers into dropping there service to get them to pay the early termination. I that their internet was the worst part of the company until I called their customer service

so tired of not having service and getting charged over 200.00 for tv /internet.

I've given them 3 weeks and each day they have promised me a technician will come out and fix the problem. No landline, no DVR boxes working adequately. They're a mess!

I can't even get regular speed internet and feel like I'm being robbed ! Their overseas call center is a joke.

Sick of the slow speeds and terrible service when calling... Not to mention the language barrier..

we have been a frontier costumer for 21 yrs cant get anything else cause we live in the boonies, I would switch in a heart beat if I had a choose

Paying for "high speed internet" and not even getting 1 mb of download or upload speed.

Supposed to have high speed, what a joke! I live in the country, we can even get u-tube videos let alone movies to load.

frontier has very poor service and say you get high speed internet which is a lie .Mine went out the other day was on phone 70 minutes with them trying to fix it and they couldn't tell me why it went out.they say you get high speed but we only get.5mega bytes

I had Frontier and it was slower than dial up.

Worst service ever. They keep selling services to a over sold market that doesn't work. They only want the money

Trouble for years ,without care from the company.

Internet is slow and goes down periodically. Video chat is impossible to use. Sometimes it takes a week to get service back. Usually goes down when we get too much rain. They said 10 years ago that they needed to replace the line going to my house but that never happened.

I have completely lost my service for a day or more at least 6 times in the last six months. I work from home and need Internet to do my job, so this is a killer. The first time I lost it, I had a residential account and it took almost a week to get them to fix it. I decided to pay more and change my service to a business account since businesses get "priority" service. The next time I lost service and put in a trouble ticket, I got service date 10 days out. I had to urge the customer service rep to request a code blue (expedited service) to get someone here and this has the been the case every time. At one time, I had the customer service manager contact the Regional Manager to get the service department to expedite getting someone to repair my Internet since service department rejected the request. The problem is somewhere in their system, not my house or hardware. Every time there is a heavy rain, I lose Internet. I have told them this numerous times, but Frontier doesn't care because I live in a low density area. Here is the kicker to all of this. A service tech lives 5 minutes from my house and I went to high school with him, but they send people from 3 hours away to check my system and repair it. I wish I had another provider so I could dump them.

Service is terrible. Internet drops out every 10 to 15 minutes. Download speed at peak times < 0.5 meg, if you can get service at all.