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File a class action lawsuit against Frontier Internet services

275 Comments

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Frances Pehrson
10 years ago

I hate that we have little service in the mornings and afternoon and pretty much no service after 5:00 pm. We always lose service no matter what!!!!

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reva bowen
10 years ago

i am tried of it always losing service

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Cathy Greeling
10 years ago

Worst service ever! Our WiFi drops multiple times per day, especially in the evening. The have also told us it's an inside line problem. Everytime we've called them, they've also told us our strength is 100% in their office. Another time, their own supervisor told me they have oversold in our area and it will take at least 3 years to catch up.

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John Wesbrook
10 years ago

The service is HORRIBLE. No wifi signal while in the home for other users.. The Internet is VERY slow, and there is ALWAYS problems. They come out to service and you get nowhere. You call customer service and they have you changing so much with your settings,you just get completely frustrated. We cannot use wifi, and overages occur like crazy!! Something definitely needs to be done!!

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Anonymous
10 years ago

Internet connection stinks. Always dropping.

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Tom
10 years ago

10 years of there garbage I finally just moved and got charter what a difference we actually get what we pay for!

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Anonymous
10 years ago

If the wind blows the wrong way, it goes out. It's constantly out....or just super slow.

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Ted Cook
10 years ago

I have to reset my modem/router every night because the wifi goes out every night. Also, their customer service and communication with service techs to customers is TERRIBLE. You're told one thing on the phone and totally something else happens.

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Cheryl Peuterbaugh
10 years ago

They over charge and try to make you pay some else Bill when you move into your home if someone has a bill that they did not pay to me that is very wrong

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Bryan Collins
10 years ago

Always kick me off netflix.

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Anonymous
10 years ago

Horrible Service!

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Amanda Kohler
10 years ago

I continually had issues with my service for 6 months and they could not seem to get it fixed. They kept telling me it was a problem with my lines inside, however we had bypassed the inside lines and connected the modem up directly to the box outside and still had issues. My internet was always out at least 2 weeks at a time. My kids needed internet for their school work and I was in school as well and had online classes. At the time I moved in, Frontier was my only option for internet. Fortunately, another company came in and I switched to them.

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Karen Shaw
10 years ago

I hope Madison Communications moves in and takes away all Frontiers business!!

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Qiana Robinson
10 years ago

This has been going on for years

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F Gombos
10 years ago

Frontier claims I live in a high demand area when actually, I live in the boonies and can not get internet from any one else

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Renee Scroggins
10 years ago

My internet is either not working g or is as slow as dial up. I have the fastest speed available. When I call they tell me I have no problems and they can see that from their end?

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Stacy Thomason
10 years ago

Frontier claims I live in a high demand area when actually, their equipment is out of date. Which they claim they can't afford to fix. Maybe if they fixed it, we would be more than happy to pay the price we do now.

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Vicky Lievers
10 years ago

We need reimbursement for all the times our internet was not working and it used data from our phone. The phone charges have gone up because Frontier cannot seem to get their act together. We need better service!!!!

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France's Pehrson
10 years ago

I hate our internet service... It NEVER works and I'm tired of calling and getting no where!!!!!

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William Walker
10 years ago

Dropped frontier. Couldn't watch Netflix or keep any device on WiFi.