After a month without any server restarts, the game has been experiencing a lot of lag.
This lag is very significant in the RTS while moving ATs, sometimes taking many additional seconds, which was not the case directly after the last update.
But it is not limited to RTS players: there is also menu lag, where the buttons (ribbon pop-ups, "To Battle!", etc.) have noticeable delay between clicking and receiving a response.
This problem appeared around 2 weeks after the last update. This problem started affecting all players after a few weeks without server restarts and continues to impact our enjoyment with playing the game.
Through this petition, we as H&G players would like to ask TLM to consider the idea of having regular server restarts, possibly once every two weeks.
It will be a very important Quality of Life change that should improve our gaming experience.
Updates
January 21, 2023
The feedback I keep reading about these interface delays is exhausting because it confirms we are all struggling with the same basic performance issues. I am still pushing for a response regarding a maintenance schedule despite the lack of direct communication so far. We are not going to stop asking for a stable experience.
January 21, 2023
Reaching this point shows I am not the only one struggling with these constant delays. It is exhausting to play like this but seeing your support keeps me going while we wait for an answer.
18 Comments
FIX THE LAG PLS. Every time I click to battle I have to wait 5 seconds for it to register it is so bad
The lag is unreal lately. Trying to move ATs is like watching a slideshow.
Feed the server hamster with pasta so it runs faster :) #FreedomToUkraine
pretty please
FR
I put one of those 3000 mails that i got whil phishing XD
Signed
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After a month without any server restarts, the game has been experiencing a lot of lag.
This lag is very significant in the RTS while moving ATs, sometimes taking many additional seconds, which was not the case directly after the last update.
But it is not limited to RTS players: there is also menu lag, where the buttons (ribbon pop-ups, "To Battle!", etc.) have noticeable delay between clicking and receiving a response.
This problem appeared around 2 weeks after the last update. This problem started affecting all players after a few weeks without server restarts and continues to impact our enjoyment with playing the game.
Through this petition, we as H&G players would like to ask TLM to consider the idea of having regular server restarts, possibly once every two weeks.
It will be a very important Quality of Life change that should improve our gaming experience.
Updates
January 21, 2023
The feedback I keep reading about these interface delays is exhausting because it confirms we are all struggling with the same basic performance issues. I am still pushing for a response regarding a maintenance schedule despite the lack of direct communication so far. We are not going to stop asking for a stable experience.
January 21, 2023
Reaching this point shows I am not the only one struggling with these constant delays. It is exhausting to play like this but seeing your support keeps me going while we wait for an answer.
18 Comments
Please just restart the servers, the UI delay is killing me
FIX THE LAG PLS. Every time I click to battle I have to wait 5 seconds for it to register it is so bad
The lag is unreal lately. Trying to move ATs is like watching a slideshow.
Feed the server hamster with pasta so it runs faster :) #FreedomToUkraine
pretty please
FR
I put one of those 3000 mails that i got whil phishing XD
Signed
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Please just restart the servers, the UI delay is killing me