We purchased VIP Tickets to the Disclosure show which promised a separate bathroom. This was only offered for Female guests. We also had two jackets stolen from the coat check and are awaiting resolution. There has been no communication from Embrace in over a week.
T
Tracy
10 years ago
You guys should be ashamed yourself. Very dishonest and unprofessional. Overselling tickets and having stolen item. We want our money back!
H
Helen
10 years ago
Give back people there money already..... why scam people and have a bad name to the company. How would you feel if you were in our shoes?
B
Brian hong
10 years ago
Should not be seeing ticket if there's no room!
A
Anonymous
10 years ago
Stilling awaiting resolution for stolen coats
J
Jenny D
10 years ago
still missing my coat from disclosure concert....
C
Claire O'Connell
10 years ago
The worst customer service& clear display of dishonesty and lack of communication between the people working for embrace, the people working at the venue and the customers that bought the tickets. I've never seen an event management company with such a low level of customer satisfaction and such a terrible reputation. Be ashamed.
M
Maha Abada
10 years ago
Embrace was GARBAGE the night of the disclosure concert. My sisters safety was in danger that night because the event planning lacked common sense.
A
Anonymous
10 years ago
Poorly organized event. It was a disaster
A
Anonymous
10 years ago
Seriously, I want my coat back. I'm in Events Management and this was just so poorly organized.
C
Calvin Young
10 years ago
very unprofessional
A
Anonymous
10 years ago
was a part of disclosure event. not acceptable
O
Olivia Vidal
10 years ago
Almost died in coat check at Disclosure.
N
Nathan Sullivan
10 years ago
Featured
My friends and I were denied floor access after paying $100-$240 for floor tickets. Our tickets should have been sold as seated tickets if thats all there was room for and there wouldnt be a problem. Instead way too many floor tickets were sold at a h
A
Anonymous
10 years ago
Featured
Almost got crushed in line to the floor which was not at capacity and angering many of those in line who decided to rush the bouncers in protest. Was pushed against the fence and could not breathe, asked a bouncer for help to pull me out in which they responded with a shake of the head, thinking i was being dramatic in order to advance in line. Left the concert with a huge bruise on the right side of my rib cage.
E
Elizabeth Toshack
10 years ago
Featured
Bought floor tickets to zedd, waited in lines that caused me to miss both the opening acts and special guest. I have athsma and other breathing problems and I was forced into a huge crowd of people where I could hardly breathe and was being shoved this way and that. I paid top dollar for this to be an amazing night and it was a complete disaster. I expect a refund or for embrace to go out of business. Security and promoters were very rude and disrespectful when all anyone was in need of was help. This was the worst event organization I have ever experienced.
K
Kevin Daylo
10 years ago
Featured
Hello,
I had attended Zedd on October 24th, 2015. I had purchased floor access to Zedd but was not allowed due to security and over capacity. I was very upset and paid what I thought had been promised. I wish to get a refund because of this inconvenience, I have my own ticket that states on ticketmaster that I have purchased the floor access to Zedd. If there is any way that this can be solved. It would be appreciated.
Thank you
I
Ian Bassford
10 years ago
Paid for floor at Zedd. Was only permitted in stands.
A
Anonymous
10 years ago
I was physically assaulted by a Ricoh Coliseum staff member after asking him to please help the people I saw being injured inside the crowd. Ridiculous.
K
Kai A
10 years ago
paid for VIP - using the washroom, buying water, and re-entering the floor were an absolute mission!
We purchased VIP Tickets to the Disclosure show which promised a separate bathroom. This was only offered for Female guests. We also had two jackets stolen from the coat check and are awaiting resolution. There has been no communication from Embrace in over a week.
You guys should be ashamed yourself. Very dishonest and unprofessional. Overselling tickets and having stolen item. We want our money back!
Give back people there money already..... why scam people and have a bad name to the company. How would you feel if you were in our shoes?
Should not be seeing ticket if there's no room!
Stilling awaiting resolution for stolen coats
still missing my coat from disclosure concert....
The worst customer service& clear display of dishonesty and lack of communication between the people working for embrace, the people working at the venue and the customers that bought the tickets. I've never seen an event management company with such a low level of customer satisfaction and such a terrible reputation. Be ashamed.
Embrace was GARBAGE the night of the disclosure concert. My sisters safety was in danger that night because the event planning lacked common sense.
Poorly organized event. It was a disaster
Seriously, I want my coat back. I'm in Events Management and this was just so poorly organized.
very unprofessional
was a part of disclosure event. not acceptable
Almost died in coat check at Disclosure.
My friends and I were denied floor access after paying $100-$240 for floor tickets. Our tickets should have been sold as seated tickets if thats all there was room for and there wouldnt be a problem. Instead way too many floor tickets were sold at a h
Almost got crushed in line to the floor which was not at capacity and angering many of those in line who decided to rush the bouncers in protest. Was pushed against the fence and could not breathe, asked a bouncer for help to pull me out in which they responded with a shake of the head, thinking i was being dramatic in order to advance in line. Left the concert with a huge bruise on the right side of my rib cage.
Bought floor tickets to zedd, waited in lines that caused me to miss both the opening acts and special guest. I have athsma and other breathing problems and I was forced into a huge crowd of people where I could hardly breathe and was being shoved this way and that. I paid top dollar for this to be an amazing night and it was a complete disaster. I expect a refund or for embrace to go out of business. Security and promoters were very rude and disrespectful when all anyone was in need of was help. This was the worst event organization I have ever experienced.
Hello, I had attended Zedd on October 24th, 2015. I had purchased floor access to Zedd but was not allowed due to security and over capacity. I was very upset and paid what I thought had been promised. I wish to get a refund because of this inconvenience, I have my own ticket that states on ticketmaster that I have purchased the floor access to Zedd. If there is any way that this can be solved. It would be appreciated. Thank you
Paid for floor at Zedd. Was only permitted in stands.
I was physically assaulted by a Ricoh Coliseum staff member after asking him to please help the people I saw being injured inside the crowd. Ridiculous.
paid for VIP - using the washroom, buying water, and re-entering the floor were an absolute mission!