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Potterton E168 error

77 Comments

J
J Pickering
11 years ago

E168: replaced Pcb and wiring harness still getting e168 Potterton Promax Combi 24 HEPlus A

J
J Pickering
11 years ago

E168: replaced Pcb and wiring harness still getting e168 Potterton Promax Combi 24 HEPlus A

Paul Heron

Had a error E168 on my baxi he 24 boiler after 3 years changed the circuit board but still comes on every now and again.

Steve ball

Main Eco 30 Two new boards,still e168,what a pile of s@@t

Deborah

I'm getting the e168 code on my boiler, my boiler man called the potter ton help line for help, but it was a waste of time.

Ian spedding

Silly fault.sort it baxi

Anonymous

Intermittent error. Happening daily.

Lee Finley

Intermittent problem. Baxi technical told me it was most likely the diverter actuator. But it is still giving the e168 code.

Stephem

E168 appeared for no apparent reason. Fitter did not resisted the boiler so only 2 years guarantee instead of 5. Heateam call out £300, not sure what next?

kay

Getting up with a cold house is no fun in December - error code showing E168 on a 12month old boiler. Reset and it goes away - very annoying.

Ashok R

I had this baxi boiler for 5 years the E168 comes very often I turn system off and reset then it works for a while I feel baxi must change the PCB for free as it is defect for most of the baxi due tech boilers

Mark

Another victim to the e168....even reseting the boiler fails to work...think I will save the money trying to fix given others experiences and replace with a more reliable boiler

Andrew Davis

Me too. Boiler not quite 5 years old. new PCB has now fixed the e168 fault.

Ami Hoggard

Just moved into a house with this problem, very very annoying, we have a baby, can't keep having the house go freezing cold overnight

Anonymous

Just carrying out my job and get this stupid code. Absolutely shocking!

luke kelson

diagnosed pcb

Anonymous

British Gas engineer have had this problem a number of times usually pcb

Mark lovatt

E168 CODE

David Hooper

I have had this EI68 code pop up and the boiler is only just over a year old ( Potterton Titanium 40 kw. You don't expect faults like this on a year old boiler !

Julie spencer

Had my Potterton boiler fixed and now got error code e168 and can't get rid of it. Boiler man costs £65 + vat an hour and I cannot afford to keep getting him out !

Mondy

I've had the same problem, E168 Error code.

Tom

same e168 potterton should be ashamed,for not answering peoples problems,not a good advert.

William Henden

Same problem as everyone else,hoping British gas will fix it,but not holding my breath,

Andrew Henderson

Same Error Code as everyone else. What a joke. Potterton should be fixing these for free !!!!!

Keith Webster

How can Baxi who make the boiler ,not give a conclusive fault diagnosis to the faulty part that requires replacement. Money making scheme.

Safdar Ali

It's an absolute nightmare. LooKing to replace my boiler next year. My in laws has there boiler for over 15 years and not so many things went wrong as mone. .

Tom

This is a pretty poor show. A catch-all error code that menas "there was an error, but now I've been reset I don't know what it was" helps nobody. This smacks of lazy engineering. Not puttting it in the manuals, though, is plain patronising.

ERIC SWINLEY

these boilers should be replaced /repaired free of charge

Barry Cairns

Replaced the pump... £100 and fan... £158... then this code appears... not happy!

Teresa Flynn

Nothing but problems with this boiler

janet martinelli

Baxi does not stand behind product at all...worse in USA. Will never be tricked into purchasing another one.

Steve Pugh

E168 appearing after a replacement of regulator pressure tank and valve.. while this in hot water but no central heating for 2 weeks until engineer could revisit. The diagnosis at that point was the diverter valve so this was replaced at this point the boiler was retested but still no central heating so a good look revealed the loose wire which was then reconnected. After the engineer left the CH was working but an hour later E168 again. Still happening now 6 weeks later.

Keith W

Baxi Megaflo System 32 HE giving E168 for weeks now. Replaced pump, heat exchanger and PCB to no avail, well over £1k spent and still this error usually a few times per day.

ireneusz peter kozanecki

This boiler Baxi LUna ht380 is a lemon codes after codes piece of crap

Sol N

After having been a former Employee of the company, I quickly realized the root cause of the Issue and when I spoke out they just tried to silence me and brushed it under the carpet, faced with discrimination I picked up and left. I'am an electronics engineer and understand the the problem well.

Mr Pawel Balcerzak

168 fault

Gemma

E168 error

John May

Help!

Tim Johnson

E168 after power outage due to storm.

Luk

E168

E
EZZAT MAREI
11 years ago

VERY EXPENSIVE REPAIRS..SO MANY FAULTS ONE AFTER THE OTHER

E
EZZAT MAREI
11 years ago

VERY EXPENSIVE REPAIRS..SO MANY FAULTS ONE AFTER THE OTHER

I
Isabel McDonald
11 years ago

I have also had problems with Baxi Potterton combi boiler it is less than 9 years old, wrong PCB was in the boiler when installed and now after paying out £160 plus another £20 etc etc to have fan replaced in November 2014 and reset again and again E168 keeps showing and no hot water or heating, Heateam/Baxi need to resolve this problem, very expensive to have to call out engineer each time. Getting very annoyed, the house is cold every day. Someone needs to take the blame on the manufacture of this boiler.

I
Isabel McDonald
11 years ago

I have also had problems with Baxi Potterton combi boiler it is less than 9 years old, wrong PCB was in the boiler when installed and now after paying out £160 plus another £20 etc etc to have fan replaced in November 2014 and reset again and again E168 keeps showing and no hot water or heating, Heateam/Baxi need to resolve this problem, very expensive to have to call out engineer each time. Getting very annoyed, the house is cold every day. Someone needs to take the blame on the manufacture of this boiler.

M
Mark agnew
11 years ago

E168 faiult. The boiler has been nothing but trouble since the house was built. Water pressure issues then the fan and now E168. Potterton need to own up and pay out for all us people who have suffered due to poor built quality and reliability

M
Mark agnew
11 years ago

E168 faiult. The boiler has been nothing but trouble since the house was built. Water pressure issues then the fan and now E168. Potterton need to own up and pay out for all us people who have suffered due to poor built quality and reliability

A
azhir badhir
11 years ago

Fixed quite a few off these...you only have too Google the problem and you will get an idea.

A
azhir badhir
11 years ago

Fixed quite a few off these...you only have too Google the problem and you will get an idea.

A
Anonymous
11 years ago

Won't fit these boilers.Times are tough for many people (you don't know what's going off behind closed doors) and they don't need to be squeezed by this con.

S
s wilkinson
11 years ago

Won't fit these boilers.Times are tough for many people (you don't know what's going off behind closed doors) and they don't need to be squeezed by this con.

P
paolo rizzo
11 years ago

I had the same problem and had to have baxi come out and replace the motherboard. This error is useless needs documenting properly. baxi need to own this problem and update their documents accordingly

P
paolo rizzo
11 years ago

I had the same problem and had to have baxi come out and replace the motherboard. This error is useless needs documenting properly. baxi need to own this problem and update their documents accordingly

C
Chris Wynne
11 years ago

It is a known manufacturing fault so why do we as consumers have to pay for it to rectified. Item not fit purpose under sale of goods act. Baxi should rectify this problem for nothing.

A
Anonymous
11 years ago Featured

It is a known manufacturing fault so why do we as consumers have to pay for it to rectified. Item not fit purpose under sale of goods act. Baxi should rectify this problem for nothing.

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Nicola Watson
11 years ago

Hi, I have just been reading through forums as I have had received this fault from my baxi boiler. I was disgusted to read one comment from someone who said they used to work for baxi. They wrote: '' i have left advice on here before about the same problem with a similar boiler you can reset it and it may rectify the fault for a time but you will be forever resetting it i worked for baxi for a few years when these boilers were first sold and we were told direct from baxi about this fault and to keep quiete about it as it may be a manufacturing fault with there choice of manufacturer of the pcb fan runs boiler seems like it wants to work fan also runs E168 appears replace pcb that is the answer'' It seems to me that baxi take no care in looking after their customers if they are going to sell us faulty boilers which they knew about!!!

N
Nicola Watson
11 years ago

Hi, I have just been reading through forums as I have had received this fault from my baxi boiler. I was disgusted to read one comment from someone who said they used to work for baxi. They wrote: '' i have left advice on here before about the same problem with a similar boiler you can reset it and it may rectify the fault for a time but you will be forever resetting it i worked for baxi for a few years when these boilers were first sold and we were told direct from baxi about this fault and to keep quiete about it as it may be a manufacturing fault with there choice of manufacturer of the pcb fan runs boiler seems like it wants to work fan also runs E168 appears replace pcb that is the answer'' It seems to me that baxi take no care in looking after their customers if they are going to sell us faulty boilers which they knew about!!!

G
Gabriele Barcheri
11 years ago

Boiler just 6 yrs old. I know that this problem is "famous" in Baxi factory. Baxi's engineers said. Nobody knows what is... sorry for my english.

G
Gabriele Barcheri
11 years ago

Boiler just 6 yrs old. I know that this problem is "famous" in Baxi factory. Baxi's engineers said. Nobody knows what is... sorry for my english.