Waited 2 hours on the phone when I had shingles for an appointment. Medication requests often take over a week to process. Appointments are never available and always told to ring the next day to be given the same answer. End up calling 111 or going to A&E.
C
Claire Hollister
3 years ago
Crawley down health centre is my health centre in the modality group and they are shocking. Can't get through on phone, appointments all gone by the time you get through and you can't book ahead as they're all gone too.
W
Wendy Ireland
3 years ago
I concurr with the comments.
S
sally day
3 years ago
Awful awful awful
R
Robert Furniss
3 years ago
Modality have ruined the GP Practices our area, and at best have treated the patients with cynicism when they have tried to engage with them. It’s appalling and frustrating that there seems to be no way to voice concerns!
A
Anonymous
3 years ago
My daughter waited 1hr20mins on the phone last Thursday morning. She was called back at around 3pm and given an appointment at 4.20 that day for her 9 month old baby. She got in to see the GP at 5.10pm. A 50 minute wait with a baby is totally unacceptable. Something has to be done.
K
Kelly Sheward
3 years ago
I called at 8:30am exactly and no appointment left. Crazy! People will end up leaving concerning sign’s because they cannot get through.
A
Amy Williams
3 years ago
I completely support this petition , the service provided by the doctors surgeries in this area is absolutely shocking , my daughter was very poorly a couple of months back and they FORGOT to call me back even though I had been told they would, which then resulted in me being sent to Crawley urgent care on a Friday night , the receptionist there was not impressed as half of the people there had just needed to see a doctor !
N
Neil Thirkell
3 years ago
Since they took over services have become shambolic.
A
Alison Littlewood
3 years ago
I have given up trying to connect Ship Street surgery.
I have no confidence is receiving medical care there. I am relived that my daughter & family are with Moatfield Surgery who give excellent care.
For now my husband and I are having blood tests done privately and paying to see a private GP. We are hoping Ship St & their partners can get the situation sorted before we are no longer able to pay.
A
Andrew Boughtflower
3 years ago
There are not enough doctors by a long way. Impossible to get an appointment.
J
Jennifer Cantillon
3 years ago
Featured
I have been unable to get appointments for myself and my 7 yo. The fact I have health issues and can’t get an appointment is ridiculous. My 80 year old MIL and FIL also have not been able to get app and are vulnerable. It’s appalling.
K
Kelly Firth
3 years ago
Something needs to be done about the terrible state of the appointments system and patients being completely unable to get to see a doctor face to face
D
Dee Poole
3 years ago
Tried talking to a Dr but she just didn’t want to listen. This has left me feeling so down. I have always be against buying medication on the internet but now considering it.
R
Rebecca wetherill
3 years ago
Full support, raised issues to surgery and via mp so far no change.
A
Anonymous
3 years ago
Please also consider judges close as part of this petition too. Similar issues around appointment and call waiting times
P
Pauline Ahluwalia
3 years ago
No appointments available. Can not get to talk to a doctor. My husband had a heart attack and had been trying to talk to a GP re the affects of statins prescribed to him and felt unwell. Luckily the paramedics rushed him to Brighton cardio for emergency procedure. Lucky to be alive. No thanks to Modality Practice in Crawley Down. Totally unsatisactory service.
A
Anonymous
3 years ago
Awful - my husband is a diabetic and hasn't and CANT get an appointment for the last 12 months - up his tablets over the phone which made him ill ended up in a&e
J
Jane McKenzie
3 years ago
My family have been misdiagnosed over the phone for an ear infection and not seen in person when I diagnosed tonsillitis and it didn’t clear up. No emergency appointments to be had and no calls at certain times but us who work!
Really hope something can be resolved.
Waited 2 hours on the phone when I had shingles for an appointment. Medication requests often take over a week to process. Appointments are never available and always told to ring the next day to be given the same answer. End up calling 111 or going to A&E.
Crawley down health centre is my health centre in the modality group and they are shocking. Can't get through on phone, appointments all gone by the time you get through and you can't book ahead as they're all gone too.
I concurr with the comments.
Awful awful awful
Modality have ruined the GP Practices our area, and at best have treated the patients with cynicism when they have tried to engage with them. It’s appalling and frustrating that there seems to be no way to voice concerns!
My daughter waited 1hr20mins on the phone last Thursday morning. She was called back at around 3pm and given an appointment at 4.20 that day for her 9 month old baby. She got in to see the GP at 5.10pm. A 50 minute wait with a baby is totally unacceptable. Something has to be done.
I called at 8:30am exactly and no appointment left. Crazy! People will end up leaving concerning sign’s because they cannot get through.
I completely support this petition , the service provided by the doctors surgeries in this area is absolutely shocking , my daughter was very poorly a couple of months back and they FORGOT to call me back even though I had been told they would, which then resulted in me being sent to Crawley urgent care on a Friday night , the receptionist there was not impressed as half of the people there had just needed to see a doctor !
Since they took over services have become shambolic.
I have given up trying to connect Ship Street surgery. I have no confidence is receiving medical care there. I am relived that my daughter & family are with Moatfield Surgery who give excellent care. For now my husband and I are having blood tests done privately and paying to see a private GP. We are hoping Ship St & their partners can get the situation sorted before we are no longer able to pay.
There are not enough doctors by a long way. Impossible to get an appointment.
I have been unable to get appointments for myself and my 7 yo. The fact I have health issues and can’t get an appointment is ridiculous. My 80 year old MIL and FIL also have not been able to get app and are vulnerable. It’s appalling.
Something needs to be done about the terrible state of the appointments system and patients being completely unable to get to see a doctor face to face
Tried talking to a Dr but she just didn’t want to listen. This has left me feeling so down. I have always be against buying medication on the internet but now considering it.
Full support, raised issues to surgery and via mp so far no change.
Please also consider judges close as part of this petition too. Similar issues around appointment and call waiting times
No appointments available. Can not get to talk to a doctor. My husband had a heart attack and had been trying to talk to a GP re the affects of statins prescribed to him and felt unwell. Luckily the paramedics rushed him to Brighton cardio for emergency procedure. Lucky to be alive. No thanks to Modality Practice in Crawley Down. Totally unsatisactory service.
Awful - my husband is a diabetic and hasn't and CANT get an appointment for the last 12 months - up his tablets over the phone which made him ill ended up in a&e
My family have been misdiagnosed over the phone for an ear infection and not seen in person when I diagnosed tonsillitis and it didn’t clear up. No emergency appointments to be had and no calls at certain times but us who work!