DeKalb Watershed Management repeatedly bills residents of my neighborhood 10 times the normal - some are households of one person with no reason for that much water use - no pool, no more lawn/garden watering than usual, and all have had pipes checked by licensed plumber who found no leaks. We have talked to many DeKalb County residents who have experienced this same excessive billing, some as many as two times a year. Mistakes can be made - by the meter reader or the person keying in the information but it is frequency and prevalence of these "mistakes" and the unwillingness of DeKalb Watershed Management to respond and/or investigate in every instanced. Often, if DeKalb Watershed Management does respond, they stall for months with fines/fees accumulating, disconnect notices are sent and most residents have felt sufficiently intimidated that they have paid the bill. All have had subsequent bills that arein line with their normal billing amount - $50-60 per 2-month billing period. Is there something unethical going on here or is this just incompetence that, even for DeKalb County, is incomprehensible? Please sign the attached petition and write Burrell Ellis, CEO of DeKalb County and demand that there be an invetigation of DeKalb Watershed Management's billing practices.
I have called since 2/2/16 because the meter is defective--meter is shut off from street to meter and meter to the house and continues to run forward and backward. They won't respond to any emails or phone calls.
C
Corinne Sbaratta
11 years ago
Featured
I've been billed for two months of irrigation water, dec and April and irrigation wasn't turned on til may 5. When asked, rep said they checked and there's no leak so she doesn't know. How can there be a bill if it's off!! And told me its $50 if I talk to the meter reader
A
Anonymous
9 years ago
I was a victim. I contacted the mayor as well as every member of the board nothing was done. Been without water for 6 months. Was forced to moved.
G
Greg LaFleur
11 years ago
My water bill doubled for the months of August and September. I work from home and never saw anyone in those months read the meter.
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DeKalb Watershed Management repeatedly bills residents of my neighborhood 10 times the normal - some are households of one person with no reason for that much water use - no pool, no more lawn/garden watering than usual, and all have had pipes checked by licensed plumber who found no leaks. We have talked to many DeKalb County residents who have experienced this same excessive billing, some as many as two times a year. Mistakes can be made - by the meter reader or the person keying in the information but it is frequency and prevalence of these "mistakes" and the unwillingness of DeKalb Watershed Management to respond and/or investigate in every instanced. Often, if DeKalb Watershed Management does respond, they stall for months with fines/fees accumulating, disconnect notices are sent and most residents have felt sufficiently intimidated that they have paid the bill. All have had subsequent bills that arein line with their normal billing amount - $50-60 per 2-month billing period. Is there something unethical going on here or is this just incompetence that, even for DeKalb County, is incomprehensible? Please sign the attached petition and write Burrell Ellis, CEO of DeKalb County and demand that there be an invetigation of DeKalb Watershed Management's billing practices.
I have called since 2/2/16 because the meter is defective--meter is shut off from street to meter and meter to the house and continues to run forward and backward. They won't respond to any emails or phone calls.
C
Corinne Sbaratta
11 years ago
Featured
I've been billed for two months of irrigation water, dec and April and irrigation wasn't turned on til may 5. When asked, rep said they checked and there's no leak so she doesn't know. How can there be a bill if it's off!! And told me its $50 if I talk to the meter reader
A
Anonymous
9 years ago
I was a victim. I contacted the mayor as well as every member of the board nothing was done. Been without water for 6 months. Was forced to moved.
G
Greg LaFleur
11 years ago
My water bill doubled for the months of August and September. I work from home and never saw anyone in those months read the meter.
I have called since 2/2/16 because the meter is defective--meter is shut off from street to meter and meter to the house and continues to run forward and backward. They won't respond to any emails or phone calls.