DAZN is destroying the GamePass NFL experience. Bring it back!
3,324 Comments
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Todd Heimer
2 years ago
I've been a member of NFL Game Pass since the beginning. Thanks to the new provider DAZN, I have cancelled my subscription and am exploring other options. What a huge disappointment.
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James
2 years ago
The stream quality is terrible and when I watch it just randomly skips to a point in the middle of the game. I want to start at the beginning so I don't see the score.
DAZN doesn't even have a customer service phone number and their chat bot is absolutely useless. Their chat assured me I would be able to use the service in two countries and that wasn't true as I can only access from the country I signed up in.
I hope people cancel their subscriptions to this terrible service and that the old NFL game pass comes back ASAP.
D
Duane Wacha
2 years ago
DAZN is awful. I am seriously considering not watching football anymore BECAUSE I CAN'T WATCH FOOTBALL PROPOERLY THROUGH DAZN. It glitches & freezes every 10 sec and watching the games is sooooo frustrating. Every play it freezes and jumps and is horrible. For the amount of money they are receiving it is close to robbery.
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Richard Stine
2 years ago
The worst football watching experience . I had to stop watching a game tonight because it was just too frustrating trying to fast forward through ads, the picture is low quality and there’s just too much junk on the screen I can’t get rid of. DAZN is the worst. And what’s more the picture doesn’t fit my iPad info is getting cropped. Everything about this app is mushy and bad.
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Andy Cunnington
2 years ago
A big downgrade
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Rodney Porto
2 years ago
My wife and I had gladly subscribed to NFL GamePass for the past 10 years while living in New Zealand and now Australia without any issues. Unfortunately, when we had to change to DAZN, the streaming quality was very poor (worse than it had ever been even as far back as 2012). We regrettably had to cancel it and get a full refund (which we were glad to get without any hassles). We missed seeing the entire 2023/24 season and would like to come back to subscribing if we could have some assurance that the streaming quality would go back to what it was with NFL GamePass. However, until we can be sure, we won't. :(
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darrell roach
2 years ago
struggling to watch this years play-offs. GamePass is terrible at the mo.
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Roman
2 years ago
get the German ads out of my NFL experience!
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John Petrie
2 years ago
I'm in Australia, and have subscribed to and watched GP for many years, and have held it up to others as the gold standard for sports apps, but DAZN is the WORST platform I have ever used.
I won't be renewing; I'll watch games on Kayo instead.
M
Mario Steinlechner
2 years ago
Ist fürchterlich. Jedes Mal das Video 2 mal anklicken damit das Video started. Game in 40 war versteckt. Und die Beschriftung nun zum kotzen. Highlights schon öfter angeschaut wo ich das Game in 40 schauen wollte.
Qualität ist beschissen. Da kann ich es gleich online streamen. Alarme funktioniert am Anfang auch nicht. Unübersichtlich bis zum geht nicht mehr. Und bitte wo war der sunday in 60!!!
M
Morini Lanfranco Giuseppe
2 years ago
I had NFL Game Pass 'til last season and using app on Firestick or Android, or watching via browser was a great experience; DAZN provides a quality level unacceptable: in case of little faults of the network, its cache is not enough to guarantee the same service provided by Netflix; a lot of issues with audio quality, syncro between audio & video...
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Maxim
2 years ago
Dazn constantly bugs, the matches of Nfl are horrible to watch
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Alex from Germany
2 years ago
DAZN. All said.
E
Evan Thompson
2 years ago
Been the most frustrating year to try and watch content I pay for, by far the worst streaming service I've ever used
P
PMH
2 years ago
All of the described problems! And a "Game in 40" with sound about 2-3 seconds in front of picture. When chating with DAZN support they do not know anything! Try to reboot your entire home network was their solution! Reinstall app etc. When watching with roaming from cell phone the problem was still there. Not another year with DAZN!
D
david neill
2 years ago
i hate DAZN and its terrible presentation of the NFL, it is featureless, touching the app makes your tv stop playing the game, they removed stats and game stats in favor of a distracting chat window that can't be closed.
i want to watch NFL. DAZN is making that impossible.
M
Mr Timothy Cook
2 years ago
Disappointed with Dazn. Went from game pass to Sky, but would prefer to have game pass back.
D
Daniel
2 years ago
DAZN is just not doing it right. I hope this was an elaborate way of getting us former complainers about the poor quality of Gamepass to finally shut up, because DAZN's is awful and I'd take Gamepass back in a heartbeat, flaws and all.
A
Andy McCool
2 years ago
DAZN have wrecked the user experience with this inconsistent, clunky service
P
Patrick Muesse
2 years ago
Missed 3 regular season games and now the 2 playoff games because their app is not working. I want a refund!!!
I've been a member of NFL Game Pass since the beginning. Thanks to the new provider DAZN, I have cancelled my subscription and am exploring other options. What a huge disappointment.
The stream quality is terrible and when I watch it just randomly skips to a point in the middle of the game. I want to start at the beginning so I don't see the score. DAZN doesn't even have a customer service phone number and their chat bot is absolutely useless. Their chat assured me I would be able to use the service in two countries and that wasn't true as I can only access from the country I signed up in. I hope people cancel their subscriptions to this terrible service and that the old NFL game pass comes back ASAP.
DAZN is awful. I am seriously considering not watching football anymore BECAUSE I CAN'T WATCH FOOTBALL PROPOERLY THROUGH DAZN. It glitches & freezes every 10 sec and watching the games is sooooo frustrating. Every play it freezes and jumps and is horrible. For the amount of money they are receiving it is close to robbery.
The worst football watching experience . I had to stop watching a game tonight because it was just too frustrating trying to fast forward through ads, the picture is low quality and there’s just too much junk on the screen I can’t get rid of. DAZN is the worst. And what’s more the picture doesn’t fit my iPad info is getting cropped. Everything about this app is mushy and bad.
A big downgrade
My wife and I had gladly subscribed to NFL GamePass for the past 10 years while living in New Zealand and now Australia without any issues. Unfortunately, when we had to change to DAZN, the streaming quality was very poor (worse than it had ever been even as far back as 2012). We regrettably had to cancel it and get a full refund (which we were glad to get without any hassles). We missed seeing the entire 2023/24 season and would like to come back to subscribing if we could have some assurance that the streaming quality would go back to what it was with NFL GamePass. However, until we can be sure, we won't. :(
struggling to watch this years play-offs. GamePass is terrible at the mo.
get the German ads out of my NFL experience!
I'm in Australia, and have subscribed to and watched GP for many years, and have held it up to others as the gold standard for sports apps, but DAZN is the WORST platform I have ever used. I won't be renewing; I'll watch games on Kayo instead.
Ist fürchterlich. Jedes Mal das Video 2 mal anklicken damit das Video started. Game in 40 war versteckt. Und die Beschriftung nun zum kotzen. Highlights schon öfter angeschaut wo ich das Game in 40 schauen wollte. Qualität ist beschissen. Da kann ich es gleich online streamen. Alarme funktioniert am Anfang auch nicht. Unübersichtlich bis zum geht nicht mehr. Und bitte wo war der sunday in 60!!!
I had NFL Game Pass 'til last season and using app on Firestick or Android, or watching via browser was a great experience; DAZN provides a quality level unacceptable: in case of little faults of the network, its cache is not enough to guarantee the same service provided by Netflix; a lot of issues with audio quality, syncro between audio & video...
Dazn constantly bugs, the matches of Nfl are horrible to watch
DAZN. All said.
Been the most frustrating year to try and watch content I pay for, by far the worst streaming service I've ever used
All of the described problems! And a "Game in 40" with sound about 2-3 seconds in front of picture. When chating with DAZN support they do not know anything! Try to reboot your entire home network was their solution! Reinstall app etc. When watching with roaming from cell phone the problem was still there. Not another year with DAZN!
i hate DAZN and its terrible presentation of the NFL, it is featureless, touching the app makes your tv stop playing the game, they removed stats and game stats in favor of a distracting chat window that can't be closed. i want to watch NFL. DAZN is making that impossible.
Disappointed with Dazn. Went from game pass to Sky, but would prefer to have game pass back.
DAZN is just not doing it right. I hope this was an elaborate way of getting us former complainers about the poor quality of Gamepass to finally shut up, because DAZN's is awful and I'd take Gamepass back in a heartbeat, flaws and all.
DAZN have wrecked the user experience with this inconsistent, clunky service
Missed 3 regular season games and now the 2 playoff games because their app is not working. I want a refund!!!