Crypto Exchange BITRUE is stealing money from its investors.

I wish they would choke on the money they stole from me. They are bankrupt, they have nothing to give, so they come up with all kinds of excuses in their favor.

These are the sasses of the highest degree. Just give me back my blocked money that I earned for two years, and as soon as I transferred them to your exchange and made a good amount by getting on Pamp SOL, so immediately took everything! That's normal, all at once my entire deposit went into the hands of thieves.

My honest feedback describing the problems I encountered and why I signed the petition: I am an experienced trader and having traded in the financial and cryptocurrency markets for a long time I got my account banned with the inability to withdraw my profit. All this was written to me in a letter a month after the petition. All my questions were not clear. I realized that a lot of my trades were illegal. Excuse me, but then how do I trade? I do a lot of intraday trades. I would like to deal with them in court according to the law.

1) No customer service. 2) Constant problems with withdrawal of funds, rejected manually by exchange staff. 3) Frequent blocking for unknown reasons. 4) Accusations of illegal trading, aggressive trading (I have no idea what it is). 5) And, of course, that paragraph 6 of the contract. In writing, it is written that they can take away users money without explanation, and freeze the account.

It's been 27 days and these guys still haven't returned my xlm coins which I sent to my account. Security of this exchange is zero, although I'm sure they built it all by themselves.

Why my account is suddenly frozen, I don't know anything, I just made a deposit and no 20 trades yet, I will take this issue to someone with more authority, you want to reconcile and solve the problem and or bitrue is a scam!

Instead of holding all sorts of voting in his Twitter, let them better arrange a survey about the quality of their trading platform, as well as a survey on the work of their support service, as well as the exchange itself steals money and staff pretend that they are not involved, and then do not respond.

Please help, I am asking for help. I sent my coins through the solana network but I have not received them to my account for a day now. I can not get through to the staff of the exchange.

Support service does not respond for 3 to 4 months. The outrage on this marketplace is gaining momentum. Urgent intervention of the regulatory authorities is simply necessary!

I have $2,000 in coins sent to bitrue, but it's been almost 1 day and they haven't arrived yet, please help me to get my coins to arrive. There has not been any error. Here is my ticket number to their support 151217

4 years ago Featured

When you need to withdraw coins, when you need to place orders, it's all up to them. If I haven't earned anything, they let me withdraw it, and as soon as the deposit has significantly increased, they declare you a fraud. It's a super strategy, what can I say.

There was a malfunction on the margin trading, which caused my pre-set orders not to work. Support only passes around my problem but does not solve it. Periodically sending my letters to spam. I am always forced to create new letters, which, as practice shows, is of no use...

Trading without the ability to withdraw funds is ridiculous and sad. Of course the scam was a success judging by the number of affected users.

@BitrueOfficial Your customer service is a disgrace. I have a serious problem and no one wants to try to solve it for me - for months!!! I really liked the exchange when I signed up, but this is over the top... I just joined Twitter to be able to contact them here and still haven't gotten any resolution! Although they are always actively tweeting every day.

It looks very much like a pyramid. At first I withdrew everything without any problems. But as soon as the number of people who came to this exchange increased, problems began to arise. Now it came to the blocking of all coins. Now my deposit is stuck with them. And a lot of advertising and pretty words in their tweeter. And there is no need to believe it, everything is a lie. This is definitely a pyramid scheme!

Worst customer service ever! Any questions are answered over 30 days. They go around and around, but the essence of the problem is not solved, and then again no answer for a month. Keep in mind.

Withdrawal of funds did not take place, submitted a form to their technical team, nothing was done... The Bitrue team does not appreciate their customers unfortunately.

I can't manage my funds since May because Bitrue decided to steal my money from my account! I realized that this exchange leaves people without pants and barefoot. Arrogant thieves!

Do not trade on the Bitrue exchange, they steal money. Orders are not cancelled at all, exchange support does not respond at all to my requests to fix it. I think this is being done intentionally. Bitrue is a fraudulent exchange!

During their so-called system crash, my coins disappeared. The amount I asked for them back. So far with no results...