Concern Regarding Low Fare Rates and Request for Review.

I agree

Kindly asking for a review of fares

Please review indrive fares in order for us drivers to earn a living.

Please ensure fairness in your pricing.

100% the fares are now very unreasonable. Its just that there is no competitor if someone comes up with another application all drivers would surely ditch you. Customers use the minimum charge everytime. Why not just set prices without the whole negotiating thing. If its 50c or 60c per kilometer just charge the customer accordingly. They can afford these rates and can surely pay. The other thing kindly scrap cents on your fares and just make them rounded up figures $2, $5, $12; not $2.50, $7.50... our currency does not have smaller denominations for change... Or better still make customers have an account which they load money just as we do as drivers. This can help to eliminate the change struggle as we will now have paperless transactions.

Please make it make sense

Dear InDrive, We are writing as Zimbabwe Indrivers to raise a concern regarding the current fare rates being offered to passengers. While I truly value the opportunity to work with InDrive and provide safe, reliable transportation to riders, the rates being set are increasingly unsustainable for us drivers. Currently, the fares being offered fall far below what is practical when considering the expenses we incur—fuel, vehicle maintenance, licensing, insurance, and time. In many cases, the income does not match the effort and costs required to provide quality service. We strongly believe a fair adjustment is necessary, such as setting rates in the range of $0.50 to $1.00 per kilometer. This would allow drivers to cover operating expenses while still ensuring affordability for passengers. Additionally, we would like to emphasize that drivers should be granted fairer privileges in private ride negotiations, as we are the ones investing in the safety and reliability of each trip. We kindly request that you review the current rate structure and consider an upward adjustment to ensure sustainability for drivers and fairness across the platform. A balanced approach will encourage more drivers to remain active, provide better service, and strengthen InDrive’s reputation as a driver-friendly platform. Thank you for your attention to this matter. I look forward to your response and a favorable resolution. Regards, Moyo Munashe

Fares issues

Just help regarding this low fare rates issue

The rates have become ridiculous

The fares should be reviewed at least 0.50c per km

Unsustainable operational fares vs operating costs

I strongly agree with this.

the fares are nolonger fair

Assist us we’re s suffering

Taneta and hatichatya

It's nolonger business as usual

We need help please

Passengers have been given too much power hence they are inputting ridiculous low fares. If a competitive competitor is to enter our market, we are ready to dump Indrive

Indrive should also consider the price /mileage ratio, the price should be fair to all parties not only benefiting the passenger. Consider the cost of fuel for the driver and also repairs costs which the driver will suffer.