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Coinbase Customer Support catastrophe

162 Comments

M
Maria
5 years ago

I have overall 1000$ in Coinbase in BTC,ETH. I tried to withdraw and suddenly my account is under review. It has been in review for WEEKS. Even though my accuont has been verified once, it was necessary in order to make trades. So how is it again under review? I contacted support and got a standard massage to be patient!?

A
Adam
5 years ago

Transferred crypto to Coinbase, it never showed up. Support non-existent like thousands of others. Massive scam of a company.

T
Tim
5 years ago Featured

Coinbase suddenly restricted my account 2 months ago and since then my funds are frozen and I can no longer make any withdrawals. In total it is a six-figure amount and it is my entire savings.

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Ted
5 years ago

Return our lost coins and hard earned money!!

A
Anonymous
5 years ago

Coinbase will not let me access my account and I have had to get the regulators involved.

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Johan Larsson
5 years ago

Been locked out of my account for 6 months. 10k euro locked up.

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Anonymous
5 years ago

They took my bitcoin ether and litecoin. Thus has been going on since April 1

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Ben
5 years ago

CB refuses to respond to my case.

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WOKE
5 years ago

Bunch of CROOKS! SHAME on SEC for allowing them to IPO. CONbase; Disgusting dogs.

C
Charkle bass
5 years ago

Get it together smh

A
Anonymous
5 years ago

Locked out and getting no help. About 4k

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Wesley Tate
5 years ago

They are no help at all

M
MATTHEW A BAER
5 years ago

Seriously, customer service should have already been a priority...

R
Ryden S
5 years ago

Coinbase seems like a scam to me. Oh and if they say, they can't be hacked just laugh, they have some interesting security holes for a company they should not have.

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Shannon
5 years ago Featured

Coinbase locks you out if your account and takes month to get back in only to discover all of your coins were stolen. Multiple emails over months and still have not talked to a person. An automatic message will say your case is resolved. They are terrible. Do not use coinbase!

C
charles starr
5 years ago

lost my entire account due to a fraudulent activity. No help from coinbase customer support

C
Charles Loyd
5 years ago

Ticket for overcharging $500 still open for over 3 months

F
Freddy M
5 years ago

I have been locked out of my account since January. I have asked for help to reset more than 30 times. I always get the same answer " thanks for reaching out to us, we'll get some one from our technical dept to resolve your issue within 48 hours" and that is the end of the response. I already contacted the financial consumer office, and they got the same answer. It's a shame that coinbase treats their clients like that. Sign me up.

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Anonymous
5 years ago

Stop stealing

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Anonymous
5 years ago

My coinbase account disabled for a long time.My money stuck there.Not getting reply from coinbase to get my account back.