Same here, I can’t see my money either $177.00 vanished
A
Anonymous
5 years ago
DONT BE LIKE ROBINHOOD
A
Anonymous
5 years ago
They lost my money
D
Douglas Coffman
5 years ago
Ridiculous!!! Billion dollar company and no phone support?? WTF! get real and do what is right, get better SUPPORT NOW!!!
J
juan G
5 years ago
Coinbase not enabling me to buy or sell. I have been asking for a response for 3 months now. No answer
D
Dante Weyand
5 years ago
I've got 2700.- lost and no one live seems to responds.
It's the same robotic messages.
B
Bethany Crandell
5 years ago
I transferred over 2K XRP from Coinbase to Coinbase pro and only a portion of it transferred. Now it’s nowhere to be found. I’m pissed!
C
Cihangir Ugurlu
5 years ago
Account locked with no one from coinbase responding. 3WEEKS!!!! NO BUY SELL OR TRADE. RIDICULOUS
A
Anonymous
5 years ago
been locked out of account for months
M
Michael `Colton
5 years ago
I'm missing money! It would be nice to get some help on this. I see the transactions but not my money
A
Anonymous
5 years ago
I am really starting to believe that CB/CBP just takes what they want from you and there is nothing you can do. The least they can do is have something that resembles customer service.
J
Jan
5 years ago
I agree. Customer service seems to be non-existent.
B
Brennan Page
5 years ago
My account was hacked, leaving me at a loss of around 2k USD. Zero customer support. Literally none.
T
Todd Michael Cotter
5 years ago
Temp suspended account no help 30 days
V
Viet
5 years ago
Terrible services. Coinbase blocked me from accessing my funds for months, no explanation, leaving customers under the dark.
A
Anonymous
5 years ago
I have 1600 xrp coins held hostage in my coinbase wallet. Customer service is non existent!!
A
Anonymous
5 years ago
Locked out of my account in Dec through no fault of my own - apparently it needed reverifying after being a verified member for 3+ years but didn't give any indication of this in the app. Took over a month for them to respond and unlock the account. Only way to contact them was Twitter DMs - of which they've not responded to me since January even after they asked if I had any follow-up questions of which I had loads. God knows what would happen if they had to act quickly on a security issue.
A
Anonymous
5 years ago
2 test transactions cleared in seconds when I went to send the rest it is pending! Only needs 1 confirmation. Still pending!! Where is your Customer Service? And why do you not allow me to withdraw my USD? I want my coins and my USD! When I have everything.. goodbye CB! I would never recommend to anyone.. You keep people's assets for no reason, unacceptable! I say CLASS ACTION LAWSUIT!!!
D
Deborah Crews
5 years ago
From the beginning I haven't been able to sell. They sent me a statement saying I had sold twice, which the sells didn't go through just like before. I complained and they disabled my account. I have complained they just keep telling me to wait. My account is worth about $16,000 now, but could have been sold last week for more than $22,000. When I try to log in I get a message that says, "account temporarily disabled." They ignore me. This has been going on since January.
Same here, I can’t see my money either $177.00 vanished
DONT BE LIKE ROBINHOOD
They lost my money
Ridiculous!!! Billion dollar company and no phone support?? WTF! get real and do what is right, get better SUPPORT NOW!!!
Coinbase not enabling me to buy or sell. I have been asking for a response for 3 months now. No answer
I've got 2700.- lost and no one live seems to responds. It's the same robotic messages.
I transferred over 2K XRP from Coinbase to Coinbase pro and only a portion of it transferred. Now it’s nowhere to be found. I’m pissed!
Account locked with no one from coinbase responding. 3WEEKS!!!! NO BUY SELL OR TRADE. RIDICULOUS
been locked out of account for months
I'm missing money! It would be nice to get some help on this. I see the transactions but not my money
I am really starting to believe that CB/CBP just takes what they want from you and there is nothing you can do. The least they can do is have something that resembles customer service.
I agree. Customer service seems to be non-existent.
My account was hacked, leaving me at a loss of around 2k USD. Zero customer support. Literally none.
Temp suspended account no help 30 days
Terrible services. Coinbase blocked me from accessing my funds for months, no explanation, leaving customers under the dark.
I have 1600 xrp coins held hostage in my coinbase wallet. Customer service is non existent!!
Locked out of my account in Dec through no fault of my own - apparently it needed reverifying after being a verified member for 3+ years but didn't give any indication of this in the app. Took over a month for them to respond and unlock the account. Only way to contact them was Twitter DMs - of which they've not responded to me since January even after they asked if I had any follow-up questions of which I had loads. God knows what would happen if they had to act quickly on a security issue.
2 test transactions cleared in seconds when I went to send the rest it is pending! Only needs 1 confirmation. Still pending!! Where is your Customer Service? And why do you not allow me to withdraw my USD? I want my coins and my USD! When I have everything.. goodbye CB! I would never recommend to anyone.. You keep people's assets for no reason, unacceptable! I say CLASS ACTION LAWSUIT!!!
From the beginning I haven't been able to sell. They sent me a statement saying I had sold twice, which the sells didn't go through just like before. I complained and they disabled my account. I have complained they just keep telling me to wait. My account is worth about $16,000 now, but could have been sold last week for more than $22,000. When I try to log in I get a message that says, "account temporarily disabled." They ignore me. This has been going on since January.
Hire a customer service team