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Coinbase Customer Support catastrophe

162 Comments

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Vlad
4 years ago

Coinbase closed my account for violation of terms of agreement. However no reason has been given to me. I tried contacting them no answers from customer service they just send me to their automatic help page which is no help at all. Now I can’t withdraw my money as my withdraw account hasn’t been set up.

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Carlos Ferreira
5 years ago

My accounts been under review for too long!!!!!!

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Ildiko Zsemlye
5 years ago

Customer Service non existent! Such a large so called Bank and zero customer service your money is not secure!

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Ferenc Zsemlye
5 years ago

Because it would cost them a "penny"

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Ferenc Zsemlye
5 years ago

Since 26th of April 2021, I have no access to my account due to cyber attack, sim swap, and hacking! My email got hijacked, so I can't access my account! I have everything but the email! All my docs., phone, 2fa on my secure device etc... no human help only a bot with automated msg creating a loophole! They don't offer no support at all! Terrible company

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Scott Kimball
5 years ago

They will not release my .88 btc

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Anonymous
5 years ago

No service AT ALL

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Zach Kassapi
5 years ago

About time .... this need to be pushed NOW while it’s so busy!

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Rebekah Wrightsel
5 years ago

They robbed me also

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Mackenzie Wood
5 years ago

Withdrew a large sum of money and received an email from coinbase citing an error, its been 25 days now and a dozen emails later without anything more than an automated response.

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Harry Peradigou
5 years ago

Disgusting customer service for a company that handles so much 3rd Party money and is now listed! Almost a month ago they froze my account for no obvious reason and I cannot get them to reply to my emails or complaint. Very poor.

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Laszlo
5 years ago

My account is in verification for 6 month, no answer from their side

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Seymour
5 years ago

Tonight Aunt Debbie's beige Playtex panty will be my baby blankey! I'll be sucking my thumb as I snuggle and love Aunt Debbie's sexy, smoothe beige Playtex panty as my baby blankey! Her cucumber melon butt smell is still on the panty! It will soothe me to sleep.

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Seymour
5 years ago

Hopefully this petition won't ban me! I like writing every night which aunt debbie panty or thong will be my baby blankey! I suck my thumb as I snuggle with aunt debbie's panties as my baby blankey!

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AUNT DEBBIE
5 years ago

Hi, folks. Let me explain myself over the past year some bastard panty snatcher snatcher 108 of my panties and thongs! I wrote my comments on another petition, but I got banned and some ass hole deleted my comments. So I'll try this petition. My nephew seymour never caught that bastard panty snatcher. Every time I buy new sexy panties, that panty snatcher wheels in my house and swipes them. I only wear my new panties ONCE before he swipes them. It's only me and my nephew seymour in the house, I don't understand, who's stealing my sexy panties?! TAlk to you later!

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Seymour
5 years ago

Hi, folks. Let me explain myself. On another petition I bragged about all the panties from my AUNT DEBBIE I stole from and use as a BABY BLANKEY!. Every night before bed I write which panty of hers I stole I would use as my baby blanket for that night. But some ass hole banned me from that petition and deleted my comments, so, I try using this petition from now on, what til tonight to see which Aunt Debbie panty I'll use as my baby blanket tonight!

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Larry Fleinhardt
5 years ago

The Dean of my college caught me living in the colleges STEAM TUNNELS! I'm so ashamed!

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Moesha
5 years ago

Got a big date with Roscoe! Better wear my crotchless thing and easy access dress!

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ian cognito
5 years ago

coinbase tried to jack my ETC I transferred from Binance. it showed as delivered in the notifications, but not in my balance. in their first reply they said they needed more information despite me sending them a screen shot of the "received" notification, so i scolded them for being lazy considering they have that information in their servers. then they replied with flat out lies trying to convince me that I had screwed up because i had sent it via bep20 and I had to contact binance not coinbase, when i replied telling them this was a lie because i had sent it via the Ethereum network they stopped responding altogether. after a couple of days i sent them an email advising them if i didn't hear from them by the end of the week i would be contacting visa. they never replied, but the very next day i get a notification on the CB app telling me my ETC was now available. funny how one second it was all my fault and they couldn't help me or would even try to help me, then as soon as i mentioned visa my Ethereum appears like magic. disgusting how a newly IPO'd company can try to pull this crap over, and over again. i saved all the emails but I'm not sure how to post pictures or screenshots.

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Arthur logan
5 years ago

My email was hacked I called and locked my account two hours later the hackers withdrew the entire contents of bank about 4000 USD. My account password has been changed and I can’t access the account so I’ve been waiting on a response to no avail. This is unacceptable business practice and Coinbase needs to be held liable they make so much money and I can’t even talk to anyone about this?