At least charge a lot less for Rouge flights, but better to just scrap it.
J
Julie kessel
10 years ago
Flew ac rouge in Feb to Vegas. Was delayed 5+ hours due to maintenance.
A
Anonymous
10 years ago
Flying to LAS several times per year now on business (conventions). I refuse to fly Rouge. I'm not on some sort of gambling package tour. Why do you treat me as if I am?
J
Johanna Samuel
10 years ago
The more you pay the less you get! A completely shameful option for a national airline. Disgusting in every way. Shocking that anyone has to put up with this.
J
Jeff
10 years ago
Never ever will I fly rouge again
D
Derrick Fung
10 years ago
Totally support this.
S
Senia Rapisarda
10 years ago
A disgrace for Air Canada. Aside from Trump Air, I would fly anything else.
J
Jamie Shulman
10 years ago
We need to allow for, and encourage competition.
R
Ryan Vaudry
10 years ago
Horrible flights and service compared to mainline AC
S
Sheetal Jaitly
10 years ago
I'm a super elite loyal customer and I can't stand rouge. Stop gouging us
A
Anonymous
10 years ago
Rouge is testimony to air canada exhibiting a near monopoly position in Canada. It is offensive to consumers. Pricing on Miami and ft Lauderdale routes have gone up, quantity has gone down, less leg space, elimination of entertainment, reduction in quality of air conditioning and heat. Rouge is a slap in the face to consumers
A
Adam Epstein
10 years ago
Rouge is terrible and creates a miserable experience. I specifically hate Rouge for the following reasons:
- The seats are incredibly cramped. I am a 6'0'' male and cannot fit my legs directly under the seats.
- There are not any phone chargers on any of the seats. This is a significant issue
- The movies on the Air Canada app are horrible and are not updated frequently
- The fact that wifi can only be used for the Air Canada app is mind boggling - why not open it up for all purposes.
In short, Air Canada is taking advantage of their monopoly position to provide a significantly worse service without any benefits or cost adjustment to customers.
P
Philippe Simard
10 years ago
Super elite
P
Peter Smith
10 years ago
I am a super-elite member but have started flying on other airlines when Rouge is the only option on Air Canada. I will happily give up my super-elite status rather than have to endure another Rouge flight, particularly on international routes. The price for "Premium Rouge" is often the same or only slightly less than business class tickets on other airlines so why would anyone endure a Rouge flight. Bad service, horrible plans, often delayed because of mechanical issues, rude flight attendants, terrible food, no in-flight entertainment (unless I want hold onto a filthy, worn out I-pad, uncomfortable seats etc, etc, etc. Air Canada, you are not looking out for your executive class customers who are willing to pay for comfort and good service. You've lost me as a customer unless you stop flying Rouge on international and/or long-haul flights.
A
Anonymous
10 years ago
I am shifting my travel to AA. Gone from 75K last year with AC to 5K this year!
S
Susan berg
10 years ago
Disgusting experience
M
Marty
10 years ago
Bad move Air Canada. Get rid of Rouge now. Had several bad Rouge flights. Will fly anyone else in future
R
Rochelle brown
10 years ago
I now book any other mainline airline than Air Canada where the Rouge flight is over 3 hrs. On rewards the points should be lowered for this product.
E
Esther
10 years ago
I take every step NOT to fly Rouge. So uncomfortable, no T.V. screens, cramped quarters. It's a disgrace!
Rouge is awful.
At least charge a lot less for Rouge flights, but better to just scrap it.
Flew ac rouge in Feb to Vegas. Was delayed 5+ hours due to maintenance.
Flying to LAS several times per year now on business (conventions). I refuse to fly Rouge. I'm not on some sort of gambling package tour. Why do you treat me as if I am?
The more you pay the less you get! A completely shameful option for a national airline. Disgusting in every way. Shocking that anyone has to put up with this.
Never ever will I fly rouge again
Totally support this.
A disgrace for Air Canada. Aside from Trump Air, I would fly anything else.
We need to allow for, and encourage competition.
Horrible flights and service compared to mainline AC
I'm a super elite loyal customer and I can't stand rouge. Stop gouging us
Rouge is testimony to air canada exhibiting a near monopoly position in Canada. It is offensive to consumers. Pricing on Miami and ft Lauderdale routes have gone up, quantity has gone down, less leg space, elimination of entertainment, reduction in quality of air conditioning and heat. Rouge is a slap in the face to consumers
Rouge is terrible and creates a miserable experience. I specifically hate Rouge for the following reasons: - The seats are incredibly cramped. I am a 6'0'' male and cannot fit my legs directly under the seats. - There are not any phone chargers on any of the seats. This is a significant issue - The movies on the Air Canada app are horrible and are not updated frequently - The fact that wifi can only be used for the Air Canada app is mind boggling - why not open it up for all purposes. In short, Air Canada is taking advantage of their monopoly position to provide a significantly worse service without any benefits or cost adjustment to customers.
Super elite
I am a super-elite member but have started flying on other airlines when Rouge is the only option on Air Canada. I will happily give up my super-elite status rather than have to endure another Rouge flight, particularly on international routes. The price for "Premium Rouge" is often the same or only slightly less than business class tickets on other airlines so why would anyone endure a Rouge flight. Bad service, horrible plans, often delayed because of mechanical issues, rude flight attendants, terrible food, no in-flight entertainment (unless I want hold onto a filthy, worn out I-pad, uncomfortable seats etc, etc, etc. Air Canada, you are not looking out for your executive class customers who are willing to pay for comfort and good service. You've lost me as a customer unless you stop flying Rouge on international and/or long-haul flights.
I am shifting my travel to AA. Gone from 75K last year with AC to 5K this year!
Disgusting experience
Bad move Air Canada. Get rid of Rouge now. Had several bad Rouge flights. Will fly anyone else in future
I now book any other mainline airline than Air Canada where the Rouge flight is over 3 hrs. On rewards the points should be lowered for this product.
I take every step NOT to fly Rouge. So uncomfortable, no T.V. screens, cramped quarters. It's a disgrace!