We, the united AVON Reps of America, want Customer Service brought back to America. The customer service we recieve now is inadequate. We have a hard time getting correct answers to our questions and worst of all we are unable to understand what they are saying most of the time. The CS reps are also unable to understand what we are saying which makes it very difficult to take care of problems and questions we may have. We have been hung up on and had CS reps get attitudes with us and it very unproffesional. New AVON reps have quit because they cannot get the information and help they need from CS. We love being AVON reps but we can not continue to deal with Customer Service that is impossible to understand.
The current level of support confirms that our concerns regarding domestic customer service are shared by reps across the country. I am currently drafting a formal letter to present these findings to corporate leadership for review. We will transition from gathering names to a direct meeting strategy now that this scale of consensus is clear.
3 Comments
L
Linda Harris
18 years ago
Featured
Finally someone said it. I spend half an hour on the phone just trying to fix a small order mistake and still dont get anywhere. so frustrating
M
Mike Mwangi
18 years ago
Featured
BRING THEM ALL BACK HOME. tired of needing a translator just to get my orders processed right.
S
Sarah Reyes
18 years ago
Featured
i have had enough of being hung up on. its impossible to run a business this way
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Copy link or share directly
Instagram
QR Code
Status: Closed — this petition is no longer accepting signatures.
We, the united AVON Reps of America, want Customer Service brought back to America. The customer service we recieve now is inadequate. We have a hard time getting correct answers to our questions and worst of all we are unable to understand what they are saying most of the time. The CS reps are also unable to understand what we are saying which makes it very difficult to take care of problems and questions we may have. We have been hung up on and had CS reps get attitudes with us and it very unproffesional. New AVON reps have quit because they cannot get the information and help they need from CS. We love being AVON reps but we can not continue to deal with Customer Service that is impossible to understand.
The current level of support confirms that our concerns regarding domestic customer service are shared by reps across the country. I am currently drafting a formal letter to present these findings to corporate leadership for review. We will transition from gathering names to a direct meeting strategy now that this scale of consensus is clear.
3 Comments
L
Linda Harris
18 years ago
Featured
Finally someone said it. I spend half an hour on the phone just trying to fix a small order mistake and still dont get anywhere. so frustrating
M
Mike Mwangi
18 years ago
Featured
BRING THEM ALL BACK HOME. tired of needing a translator just to get my orders processed right.
S
Sarah Reyes
18 years ago
Featured
i have had enough of being hung up on. its impossible to run a business this way
Finally someone said it. I spend half an hour on the phone just trying to fix a small order mistake and still dont get anywhere. so frustrating