For someone as experienced as him, it is so hard to find. He is not a field engineer who tells you to change the encoder when didn't even move.
People should be measured on performance, not personality!!!
V
Vince Casey
5 years ago
Russ has always comes through with a plethora of Otis knowledge. It would be awesome to her his strategy and knowledge once again.Bring back Russ!
G
Greg Slagle
5 years ago
We need good Otis tech support!
V
Vito
5 years ago
He is been great with all of us and he's knowledge on the equipment is great.
J
Jason Greene
5 years ago
Russ is a great loss to the kone family, bring back a true asset to the technical support department
T
Todd Minner
5 years ago
hire back
J
Jeremy Wooden
5 years ago
Russ has always been a great help
K
Kevin smith
5 years ago
This gentleman has help me out I
E
Eric Lemanski
5 years ago
Knowledgeable assets on competitors systems are hard to come by. Russ is one of these we need him back.
E
Eric Krockenberger
5 years ago
I'm writing this in hopes that those that make the decisions will take notice, I've been in the trade for 33 years and I've been with Kone for the past 28 on several occasions I have used tech support and interacted with Russ I found him to be very efficient with returning calls and very knowledgeable I think his background years of experience and knowledge in the trade speaks for itself he is a huge asset to the tech support system not having somebody like him on board is a terrible loss. When you're stuck on a problem and you need someone with answers Russ is that guy.
I know a lot of mechanics out there that have credited Russ with helping them troubleshoot and fix problems, not to mention those of us that he's helped as an instructor in the classroom in Moline.
Sincerely Eric krockenberger
S
shawn krockenberger
5 years ago
Extremely helpful
D
David J Sandstrom
5 years ago
Featured
I’m asking that Russ Lansky be brought back to our technical support department. Russ is a very valuable asset to the field mechanics that have had the opportunity to interact with him on Otis and TKE issues. Russ has also saved my branch (400) from spending money on misdiagnosed Elevator control and drive issues. We as a Global Corp, need the experience and knowledge that Russ brings to our Technical support department.
D
Dan Craig
5 years ago
Russ has always been helpful to me when I needed it
R
Robert frush
5 years ago
Great guy
R
Ron Catchingd
5 years ago
Russ is a huge asset, his contributions Is surely missed.
D
Doug Beck
5 years ago
I have learned a lot from Russ and believe he is an asset.
R
Robert Larzalere
5 years ago
Russ has been a valuable asset
R
Rick Cuffe
5 years ago
Featured
It has been my experience that Russ Lansky is knowledgeable and pleasant to work with. When I have called for his assistance Russ has quickly and efficiently answered my questions.
Losing Russ would be a detriment to our KONE team.
J
Joseph K Hartley
5 years ago
Featured
Russ Lansky gas always been very professional and has helped me resolve many intermittent and critical issues on various Otis equipment. He is a valuable asset to our Kone family. Please bring him bach to Kone Tech Support. Thank you.
Joseph Kevin Hartley
Kone Service Technician,
Jacksonville, FL office
For someone as experienced as him, it is so hard to find. He is not a field engineer who tells you to change the encoder when didn't even move. People should be measured on performance, not personality!!!
Russ has always comes through with a plethora of Otis knowledge. It would be awesome to her his strategy and knowledge once again.Bring back Russ!
We need good Otis tech support!
He is been great with all of us and he's knowledge on the equipment is great.
Russ is a great loss to the kone family, bring back a true asset to the technical support department
hire back
Russ has always been a great help
This gentleman has help me out I
Knowledgeable assets on competitors systems are hard to come by. Russ is one of these we need him back.
I'm writing this in hopes that those that make the decisions will take notice, I've been in the trade for 33 years and I've been with Kone for the past 28 on several occasions I have used tech support and interacted with Russ I found him to be very efficient with returning calls and very knowledgeable I think his background years of experience and knowledge in the trade speaks for itself he is a huge asset to the tech support system not having somebody like him on board is a terrible loss. When you're stuck on a problem and you need someone with answers Russ is that guy. I know a lot of mechanics out there that have credited Russ with helping them troubleshoot and fix problems, not to mention those of us that he's helped as an instructor in the classroom in Moline. Sincerely Eric krockenberger
Extremely helpful
I’m asking that Russ Lansky be brought back to our technical support department. Russ is a very valuable asset to the field mechanics that have had the opportunity to interact with him on Otis and TKE issues. Russ has also saved my branch (400) from spending money on misdiagnosed Elevator control and drive issues. We as a Global Corp, need the experience and knowledge that Russ brings to our Technical support department.
Russ has always been helpful to me when I needed it
Great guy
Russ is a huge asset, his contributions Is surely missed.
I have learned a lot from Russ and believe he is an asset.
Russ has been a valuable asset
It has been my experience that Russ Lansky is knowledgeable and pleasant to work with. When I have called for his assistance Russ has quickly and efficiently answered my questions. Losing Russ would be a detriment to our KONE team.
Russ Lansky gas always been very professional and has helped me resolve many intermittent and critical issues on various Otis equipment. He is a valuable asset to our Kone family. Please bring him bach to Kone Tech Support. Thank you. Joseph Kevin Hartley Kone Service Technician, Jacksonville, FL office
Russ is an amazing asset I miss his assistance.