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Better Support on Instagram

286 Comments

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danvarsh
7 years ago

My account got hacked and not able to resolve

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yuqing zhao
7 years ago

YES INSTAGRAM PLEASE RETURN MY ACCOUNT BACK TO ME

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Anonymous
7 years ago

it happend to me and beyond words, it’s such a devostating feeling. Instagram doesnt care, it’s not fair and shame on the organization. Very poor customer service and bad reputation for you guys and one day someone will sue the hell out of you.

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Lindsey
7 years ago

I want my Instagram back!!!!

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Keanya Stuart
7 years ago

Instagram Support lacks regard and adequate help for non-influential users who’re experiencing issues with their Instagram account.

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Daniel Mendonca
7 years ago

This is outrageous. How can a company care so little about their users?

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Anonymous
7 years ago

I'm currently in a dilemma and Instagram is doing nothing to help me. this is the worst, my account has been locked out for the third time!! We need to be able to talk to read people and get our accounts back.

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Laura Bostillo
7 years ago

I’ve been hacked and instagram won’t help me, 6 years and nearly 1500 photos on this app!

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Vita Hickman
7 years ago

Still waiting on help with my hacked account.

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Anonymous
7 years ago

My account was hacked a couple of weeks ago and no luck with support. I even sent them a screen shot of the hackers name that took over my account. I have also sent them a picture of myself with a written code provided by support and no luck. This is so FRUSTRATING!!!

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Anonymous
7 years ago

I had a similar experience. Instagram does not care about my hacked account, and not able to address the problem despite my several attempts. I don’t think they are able deal with the hackers, leaving many accounts in danger..

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Viviana Cue
8 years ago

My account has been hacked and it’s impossible to contact Instagram. The hackers is using my profile/ pictures/ etc The help center is not helpful at all!

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SATRIA NURDIANTO
8 years ago

Akun Instagram saya dihapus

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Anonymous
8 years ago

its been a month since i was hacked. I reported the account multiple times and Instagram support doesnt investigate and barely contacts you. The key i think is, dont be like me and accidently create another account when youre trying to sign in not understanding that youve been hacked. If i get my account back i may delete Instagram altogether.

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JoAnne Shurgin
8 years ago

I've been hacked a week ago, did everything that Instagram pretends to read.. NOTHING !!!!!! How can u change or do anything when your account has been HACKED … Meaning, they changed everything !!!!!!!!!!! Someone has to be able to help us !!!! COME ON

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Anonymous
8 years ago

my account had been hacked and they have turned it into a sex profile and Instagram still hasn't done anything about it even though it violates there 'terms and condiditons'

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Anonymous
8 years ago

hackers are out there taking peoples accounts and there is no support for this!

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Jordan
8 years ago

So angry with the utter incompetence of instagram’s “help center”

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beth ragsdale
8 years ago

My account was hacked and I want it deleted ASAP.

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Ashana
8 years ago

My cousin's account was hacked and Instagram hasn't helped her get it back.