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Better Support on Instagram

286 Comments

K
Kalel
4 years ago

My instagram account, @red_koopa_troopa was hacked and now the hacker is blackmailing me

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Courtney Poppell
4 years ago

A month without my Instagram because I’m in a never ending loop of “confirm you own this account”

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Nat Butler
4 years ago

My account was hacked and Instagram's so called "Help Center". The hacker poses a threat to my information on the account, and also to the people that follow me.

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Amir
4 years ago

Instagram has not helped at all, despite my account being hacked, despite numerous people reporting, despite constantly contacting Instagram nothing has happened and unfortunately too many people have been hacked and Instagram has failed them repeatedly. It is clear that Instagram needs to take accountability for its lack of action on this issue. It’s easy for hackers to change username, passwords, email addresses and phone numbers, so it’s not helpful!!

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Renee
4 years ago

My Instagram got hacked and I just wish there was someone to actually speak to about it rather than an AI doing the same thing over and over.

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Jess lowe
4 years ago

This has happened to me nothing is happening and its posting my pics and acting like me yet Instagram does nothing

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Antonio Parra
4 years ago

Just got hacked i have send videos and passport and id’s failed to give em back my account the simply dont care

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Anonymous
4 years ago

They hacked my sister’s account and no one says anything

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Lynn Davies
4 years ago

My 9-year-old account (@katinkaknits) under the email [email protected] was hacked and taken over on March 22, 2022. I have reported this to Instagram numerous times. The hackers changed the email address, password, and username (to @katiinkakinits_). When I tried to report the account as impersonating me, I received an automated response that the account was not violating community guidelines. In the meantime, at least one of my followers was also hacked and the account has started posting Bitcoin propaganda, which another friend called me about today. I have lost 9 years of history, photos, followers, and reputation. This type of hacking should be addressed and hacked accounts disabled and content restored to the rightful owners.

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Rachel Martinez
4 years ago

My account was hacked and received no support.

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Anonymous
4 years ago

17

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Dany Arabo
4 years ago

My account gotten hacked in December. I tried everything, face recognition - denied, since I don’t have photos. I tried support, but no response, I tried 2FA - nothing, hacker disabled it. Please help. I reported my hacked account and so did my friends but nothing received in email!

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Amanda
4 years ago

My account is hacked and I can't recover it with zero support form IG.

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Cam
4 years ago

Yeah ig sucks

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Mikhaila Berry
4 years ago

fix this instagram, i’ve reported my account several times. this person wants me to pay them $700 for MY account

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Eness Ngoma
4 years ago

My account was hacked on 21/12/2021 and Instagram is not doing anything to help. I have reported but nothing has been done. I would really love any assistance.

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Anonymous
4 years ago

My account was disabled for violating the Term of Use, apparently. Turns out that I was hacked. I know this because I found out through their "verification process" that a verification email has been sent to an email that I cannot recognize. I have never registered this email address to my account. Instagram never responded to my "mugshot emails". I really hate Instagram now. Keep this up Instagram, and you'll garner more haters.

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Anonymous
4 years ago

I have been hacked with all my information changed on my profile. Instagram should for sure care just as much as the petition for deactivated accounts, especially because a hacked account can do more damage by resulting in other people being hacked if they’re able to dm personal friends and family.

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Anonymous
4 years ago

I have been hacked with all my information changed on my profile. Instagram should for sure care just as much as the petition for deactivated accounts, especially because a hacked account can do more damage by resulting in other people being hacked if they’re able to dm personal friends and family.

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Rene Henry
4 years ago

I’ve sent the forms over and over and no help from IG. I sent the picture of me holding the paper with the code and all info they requested. This is just crazy!