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Better Support on Instagram

286 Comments

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Noemi Amarillas
8 years ago

I've been hacked & IG has done nothing about it.

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Haley Verre
8 years ago

I’ve been hacked and literally nothing they suggest that I do is helping. Stop using bots to help people with real problems!

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Atlanta Blackmon
8 years ago

My account has been hacked, and I have not received any help. I filled out all of the required forms and sent in pictures, but my request was denied. How can you send in a picture of yourself and be denied?

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Ifenyinwa Anekwe
8 years ago

This sucks, Instagram. Fix it.

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Pam Rennie
8 years ago

I've been hacked and there is NO help from Instagram

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Coreen
8 years ago

My IG was hacked and iG is not helping me. All my kids and grandkids pictures

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Leslie Tamayo
8 years ago

Account was hacked a month later I still haven’t received any help! Instagram has serious issues and we need to be helped

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Jamie Scoggins
8 years ago

My husband's Instagram was hacked a week ago. We have tried to report this hack and have gone through all the steps required by Facebook and Instagram. We keep getting a form letter type email response stating that no problems have been found, which is not the case. It has been very frustrating not being able to speak to anyone from the company about this problem.

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Jamie Holcomb
8 years ago

It's so frustrating to not get any help!

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Anonymous
8 years ago

Instagram, what a shame. I got hacked, all my data is now is someone else's hands, and instagram does nothing to support me on this issue.

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Jackie Fedro
8 years ago Featured

Years of my 4 children's pictures have been stolen and being shared by whatever sicko stole it. INSTAGRAM WONT EVEN RESPOND AFTER TO 2 WEEKS OF CONTACTONG THEM. Other moms need to know that this his happening and Instagram can care less.

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John Shackelford
8 years ago

My account was hacked too. No response or no help.

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Brittane
8 years ago

This has got to stop. Instagram needs to believe their users when they say they’ve been hacked and actually DO something about it!

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JoannA
8 years ago

Children are at risk of abuse here

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Anonymous
8 years ago

I just want my Instagram ownership back so I can shut down my account permanently.

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Carlos J Aramburo
8 years ago

It pathetic how big this company is, and how it lacks a decent customer service. I got hacked and they have not done anything to help.

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Sherry armstrong
8 years ago

They changed my password and email i can not get it at all .. This also happened to my Facebook as well They are both ran from the same group ..Please fix your stuff

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noa green
8 years ago

I've been hacked as well, no help from IG so far.

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Anonymous
8 years ago

Hacked account. No help. Shocker.

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Victoria
8 years ago

Instagram support is the most awful support EVER