Low or bad signal, dropped calls, data usage- unacceptable
D
Danny Isaacs
10 years ago
No Data connection most of the time and in certain areas.
E
Elvis Presley Dausab
10 years ago
Loads of problems to mention and no one taking responsibility at MTC. Their services socks.
B
Brian Molaysha
10 years ago
Very very slow internet.
Sometimes one can't use internet with its own data/credit.
Its ok to only take back one while having aweh,superaweh,aweh gig etc.
Why taking the minutes back plus the data and sms'ses???
Without refunding anything..
E
Erion Tjikuzu
10 years ago
Over priced&credit dissapear quickly.
A
Andriette Feddersen
10 years ago
How can MTC take data that I paid for. You can not put an expiry date on Data that i have purchased additionally because for one or other reason.. my data gets depleted extremely fast these days. Its like saying... ok you bought pre paid electricity but if you dont use it within a month you will loose all available units. ITS CALLED STEALING. Internet connection is bad... it feels as if we are back to dial up connections... oh wait... signal lost..
A
Anzell
10 years ago
Comments
S
soraia
10 years ago
data that just disappears and and prepaid date that gets bought and then deducted again from invoice, when queried they just shrug...
J
Jacques Labuschagne
10 years ago
The lack of service and commitment by the MTC account managers is frustrating as there is no professionalism from their side. Commitments made by them in meetings to respond and give feedback is all a ball of dry air as there is a big lack of commitment and respect to the client and of cause their own word and work ethics.
The MTC signal coverage in Namibia has downgraded or this is the experience that we have encountered in our working and travels in Namibia. The 4G network coverage that has been laid out on their country maps is incorrect. Our experience is that in the towns where 4G is covered we hardly ever get a 4G signal, and we have to be happy with the 3G signal or edge. This is unacceptable as we pay for this service, MTC makes lots of money from users and also companies with no guarantees or penalties agents them for the lack of service.
MTC, I could carry on for hours with this but you guys need to get a mission and a vision to keep services at cutting edge and make the name MTC stand for something.
The Government of Namibia has a 2030 vision that we all strive and work too, we as companies rely on your service on data and voice to make our service and commitments work for our clients. I do belief that we could at least upgrade the service in Namibia to 3G and move away from edge. The business portfolio in Namibia has grown and is no more situated around towns any more, clients has businesses growing in different directions and require services.
What is MTC vision and mission??
D
Daniel Ellis
10 years ago
Their service is pathetic and like stated they think they have the monopoly and do what ever they feel like with data,services and statements.
A
Anonymous
10 years ago
CRAN must do something about MTC, all packages are time constricted, whatever you don't use is lost, that is stealing. Service lousy and unfriendly. cell connection hopeless
M
Marc Wolgast
10 years ago
I have for years been forced to endure poor service due to the lack of any alternative
L
Lizelle Nel
10 years ago
Their service SUCKS
A
Anonymous
10 years ago
Fed up with bills not making sense and no reasonable explanations for it. I still have free data and sms's left at end if each month but are invoiced for data usage ????
A
Annetjie Horn
10 years ago
Kan nie kla oor diens in Namibie want daar is geen diens.
I
Irvine Ndjavera
10 years ago
The drop call is a deliberate trick to make you call again to increase MTC revenue. This is unethical
D
Danhage poppie Stuurman
10 years ago
Slow or no internet services. Dropped calls
G
Gennah
10 years ago
Data getting lost, calls dropping, phone unreachable while on. Above all tex charges.
H
Hans-Peter Reiff
10 years ago
MTC LTE is the biggest scam in Namibia's modern times! Doesn't work sh%$^&t!
F
Frederick
10 years ago
Bad after sale service.
Capped on "uncapped".
Signal strength comes and goes.
Internet speeds not close to what was advertised.
Change is needed, signed and shared.
Low or bad signal, dropped calls, data usage- unacceptable
No Data connection most of the time and in certain areas.
Loads of problems to mention and no one taking responsibility at MTC. Their services socks.
Very very slow internet. Sometimes one can't use internet with its own data/credit. Its ok to only take back one while having aweh,superaweh,aweh gig etc. Why taking the minutes back plus the data and sms'ses??? Without refunding anything..
Over priced&credit dissapear quickly.
How can MTC take data that I paid for. You can not put an expiry date on Data that i have purchased additionally because for one or other reason.. my data gets depleted extremely fast these days. Its like saying... ok you bought pre paid electricity but if you dont use it within a month you will loose all available units. ITS CALLED STEALING. Internet connection is bad... it feels as if we are back to dial up connections... oh wait... signal lost..
Comments
data that just disappears and and prepaid date that gets bought and then deducted again from invoice, when queried they just shrug...
The lack of service and commitment by the MTC account managers is frustrating as there is no professionalism from their side. Commitments made by them in meetings to respond and give feedback is all a ball of dry air as there is a big lack of commitment and respect to the client and of cause their own word and work ethics. The MTC signal coverage in Namibia has downgraded or this is the experience that we have encountered in our working and travels in Namibia. The 4G network coverage that has been laid out on their country maps is incorrect. Our experience is that in the towns where 4G is covered we hardly ever get a 4G signal, and we have to be happy with the 3G signal or edge. This is unacceptable as we pay for this service, MTC makes lots of money from users and also companies with no guarantees or penalties agents them for the lack of service. MTC, I could carry on for hours with this but you guys need to get a mission and a vision to keep services at cutting edge and make the name MTC stand for something. The Government of Namibia has a 2030 vision that we all strive and work too, we as companies rely on your service on data and voice to make our service and commitments work for our clients. I do belief that we could at least upgrade the service in Namibia to 3G and move away from edge. The business portfolio in Namibia has grown and is no more situated around towns any more, clients has businesses growing in different directions and require services. What is MTC vision and mission??
Their service is pathetic and like stated they think they have the monopoly and do what ever they feel like with data,services and statements.
CRAN must do something about MTC, all packages are time constricted, whatever you don't use is lost, that is stealing. Service lousy and unfriendly. cell connection hopeless
I have for years been forced to endure poor service due to the lack of any alternative
Their service SUCKS
Fed up with bills not making sense and no reasonable explanations for it. I still have free data and sms's left at end if each month but are invoiced for data usage ????
Kan nie kla oor diens in Namibie want daar is geen diens.
The drop call is a deliberate trick to make you call again to increase MTC revenue. This is unethical
Slow or no internet services. Dropped calls
Data getting lost, calls dropping, phone unreachable while on. Above all tex charges.
MTC LTE is the biggest scam in Namibia's modern times! Doesn't work sh%$^&t!
Bad after sale service. Capped on "uncapped". Signal strength comes and goes. Internet speeds not close to what was advertised. Change is needed, signed and shared.