AAHOA Member Petition Regarding Choice Hotels Franchisor Relations

I am agree on the all agenda they force to do something that even guest do not like and even if the guest check out ask guest everything is ok they said yes and they call choice and we get charge some guest no how choice work so they miss use the system I seen lots of people do at my hotel

Comfort suites

OTA is huge issue where bottom like is hurting big time having Low ADR

Agreed! Enough is enough.

Read frustration of hotel owners

No

Choice needs to be think about owners. They are working hard to keep property in compliance. Choice is charging a lots of unnecessary fees. Thanks

Every Choice Rep. is been train how to behave with Asian Hotel Owners. No Respect at all.

Washington DC have a Big Hole at Capital where they can fit whole china and AAHOA President. Wasting Time & Money by meeting congressman. Just handle one Franchise CEO.

They charge penalty a lot

In past 10 years AAHOA have not accomplish any goals. Non of the AAHOA Board of Directors are Capable of handling the Choice hotels CEO. Instead of negotiation with Franchise CEO they have wasted time by going to Washington DC and meet Senators. If one can not handle Franchise CEO than How come they wasting time at DC. The Fact is that Choice Hotels Int. is abusing , torching to Asian Hotels Owners. Enough is Enough its time to Someone need to Standup.

Its time to take a stand against this win loose situation once and for all.

Nearly 90%-95% of guests the stay with us are signed up as Choice Privilege Members and the remaining percent do not stay enough in hotels to want to sign up or the remaining are ineligible stays. If we do not sign up new members, we are penalized for that. Also guests have become accustom to "Express Checkouts," especially corporate travelers, they expect it. As a hotel you take the chance of getting bad reviews about it, if you stop that program because it isn't a mandated program anymore. So you still continue "Express Checkouts," majority of the time a guest just wants to leave and as our era has become, you don't handle it at the "hotel level,'' you automatically want to take it to the "corporate," since they know they will receive compensation, thus resulting in hotel owners to inability to mitigate guest issues at the hotel. When that happens, we're hit with an outrageous fine, which Choice collects and still have to compensate the guest.

Very unethical to charge penalty when guest calls to complain about their stay at any hotel and gets refund and property gets charged penalty plus refunded money

Thanks

Choice hotels and other franchiser must follow AAHOA fair franchise guide line and do not treat hotel owners as slave and puppet.

We have been with chocie since 2001 . We have seen how sales have decreased due to their franchise practice and increase in fees

Hotel franchise industry need to stop milking the owners with non competitive and secret agreements with vendors

Personally I think AAHOA in recent years have been excessively focused on a political solution, rather then a balanced approach. We should be using our political influences to correct concerns with franchise companies

Our Rights are worth fighting for.