Financial Management of Windsor Quay by FirstPort

Anonymous

The mismanagement by Firstport has placed both leaseholders and freeholders under intolerable levels of stress and hardship and threaten our homes. The law currently leaves too many loopholes for Firstport to evade transparency & accountability. Exorbitant charges are levied with little to no justification & complaints are closed without action. We are stuck, unable to sell our homes due to Firstport’s delays & charges. Attempts to get support from councillors and M.Ss has failed.

Terence Barry

For many years FirstPort have been consistently increasing their annual service fees with no improvement in services. And their method of calculating these fees seems very arbitrary and incredibly opaque. They are also very slow to deal with any complaints or issues when you contact them.

Hassan Aslam

Firstport are deliberately ripping of residents for their own financial gain. There needs to be an independent investigation into FirstPort practices, a limit to charging additional fees on 'historic works' and a cap on fees that can be charged per year. They're running a scam.

Kashif aslam

Firstports business practices are very concerning with a lack of transparency or accountability .. their conduct has caused me serious stress and anxiety .. they act as a monopoly and my complaints to them have gone unheard... they seem to be able to spend what they want without consulting residents and simply bill them later.. their billing is totally non transparent … please investigate them and bring some regulatory changes in to stop management companies from taking advantage of residents

Elaine Corner

All managing companies are the same - ripping off residents. We need the council to adopt the lot

Yasmin Mokha

Shocking financial management

Supporter

First Port continue to commit poor accounting practice that financially disadvantages residents

Steffan Howells

Clueless organisation - increasing management fees with no explanation. Too expensive.

Narjis Anwari

I’m deeply concerned by FirstPort Management’s continual increases in service charges despite the poor standard of service provided. There has also been a lack of transparency in the invoices issued to residents and consistently poor customer service. I ask that these issues be properly investigated and addressed to ensure fairness and accountability.

Stephanie Hungerford

I live in this area and feel that FirstPort need to take accountability for their financial management as this latest billing is unfair and unreasonable

Adam Fletcher

FirstPort has got to be held to account for how they are mismanaging this development.

David Hughes

First Port are clearly extremely disorganised and evidently passing on the costs of their negligence and mistakes on to residents.