Filip Aleksandrow 0

Xbox Live: Relocation

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I found out to be one of many Microsoft\'s Xbox Live Gold subscribers who after moving country of residence was not able to continue using the service fully with the same and original Xbox Live account. Reasons for this is that Xbox Live doesn\'t let its users to change the country name in the contact details or payment details after they have already subscribed to the service. When subscription expires users are left with no option but to start a new account (as recommended by Xbox Live Support), losing their Gamertag, gamer points, games save files, previously purchased content as well as going through crazy process of moving their old friends list to their new account. Many families and students move around the world, this becomes a issue for all of them who use Xbox Live, with most of them not being aware of the issue until it\'s too late. Microsoft makes no effort to inform their subscribers of this and most if not all find out the hard way. This petition is a request to Microsoft\'s Xbox Live Team to find a solution to this, so that current users and Xbox Live subscribers can easier move their country of residence. There are many ways of doing this by checking what country IP is from, verifying address by mail or bank (like PayPal does), or/and I am sure clever people at Microsoft can come up with many other good solutions to this nonsense.


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