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The management at Cranbourne House has officially agreed to issue rent discounts for the period of disrupted services. This outcome validates the concerns raised by the two hundred seventy five residents who chose to advocate for their rights as tenants. We will continue to monitor the building facilities to ensure …

February 21, 2018

Withhold rent or receive proportionate discount due to failure of basic amenities in Cranbourne House

Withhold rent or receive proportionate discount due to failure of basic amenities in Cranbourne House

🏆 Won — 259 supporters Verified

Final supporters

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Rosa G.
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Julia G.
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Someone
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Avril H.
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Helen M.
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Christine W.
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Someone
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Sam D.
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Naomi
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Felype s.
+249 more
NB
Started by Nicole Baddeley 8 years, 10 months ago
We are now over 8 weeks into our contract at Cranbourne House. So far there have been constant issues with showers and water pressure, mainly the absence of hot water for days/weeks upon end.

Works undertaken week commencing 6th November have not fixed the issue and should have been basic work carried out prior to our arrival.

A number of other issues are frequently brought up too, including;
Rat infestation on premises surrounding bin and smoking area.
Faulty lifts and electric doors.
Extortionate key replacement prices in comparison to other halls of residence.
Constant faults with laundry and machines frequently broken meaning the 500 residents are barely able to wash clothes adequately.

We as a student body and as tenants deserve a lot better. With a minimum rent of £5,333.69 (per 41 week contract) these basic issues should not be arising.

Please sign this register to show that we as a united front will not stand for this.

Updates

Reached 250 supporters

December 7, 2017

December 4, 2017

I have been documenting the ongoing failures at Cranbourne House to present a formal case to the management team. Your personal accounts of these facility issues are essential to the evidence I am assembling.

November 18, 2017

The momentum behind this petition highlights the widespread frustration regarding the living conditions at Cranbourne House. This collective response confirms that the current state of our facilities is unacceptable to the student body. We are now preparing to present these grievances to the management team with the weight of our unified position.

November 17, 2017

The petition has now reached one hundred signatures. This level of engagement confirms that our shared frustration regarding the living conditions at Cranbourne House is widespread.

Reached 100 supporters

November 14, 2017

57 Comments

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Eve
8 years ago Featured

I will not pay full rent for an inadequate, unsanitary quality of living beyond my control.

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SARAH
8 years ago Featured

Everything stated is accurate in reguards to the state of cranborne house from my experience & has been and is inconvenient. I'd like to add: faulty bathroom rails which fall off if you touch them and silver fish infestation in the higher up flats.

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Gemma trinder
8 years ago Featured

My hot water was working until they tried to 'fix' it, now it's not working which has been for over a week. Someone came to check the showers and only checked the room that is unoccupied. No ventilation in the kitchen which was said was going to be fixed.

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Anonymous
8 years ago Featured

I agree, I have had no heating in my room for the past 8 weeks, it is ridiculous that we have to pay the full amount for this poor service.

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Leeanne leonard
8 years ago Featured

My son is living here and these appalling conditions should be sorted out immediately. He is in a room that is so hot he has to have window open and a fan on permanently. He can hardly ever get his washing done as machines always broken. Asusual the fat cats looking after themselves.

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Jamie lilley
8 years ago Featured

Absolute disgrace to charge such high prices when the quality is so poor. Heaters not working, showers playing up, no heat detectors in the kitchens which is now a legal requirement to the NIC IEC 17th edition especially in student accommodation .

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Avril Haynes
8 years ago

Disgusting!!

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Helen Maynard
8 years ago

Not good enough. Show the students some respect.