Residents United for Accurate Utility Invoicing

This is absolutely insane and needs to be stopped. Im all for recalling every single elected official that is condoning this illegal behavior.

The bills are highly inaccurate and due to a meter reading software glitch.

We have noticed a significant increase in our water bill with our last bill being $600. This and the horrible system that Billings public works has in place has been a huge frustration on our end. I try and log in to see our water bill and half the time it says error. If I could use a different water company I would in a heart beat. Unfortunately that isn’t how this works

Our water bill is easily twice as high as it normally is. It's outrageous. How could so many people be wrong and why won't the city look into this?

This needs to be figured out. No way this many people can have the same problem if nothing is wrong!

This is criminal. I had auto withdrawal for years averaging $54 month. I am up to $1800.

This NEEDS to be corrected NOW! From $80 mo to $500 to $800 bills for a house of 2 to 4 ppl and we don’t water anything and only do 3 or 4 loads a week ! Use 2x week dishwasher that only uses3 gallons of water for load and no leaky toilets ! This is assanine

The people of Billings need to have confidence restored in this public utility.

Stop high water prices

My water was overcharged many times.

Seems like our city government has some big problems. Not only because of the water bills but also because of the debacle that took place at the YVAS and the big chunk of money to help fund YAM was taken for some reason. And now I see city administrator Chris Kukulski has resigned from his position. Am I the only one that thinks his leaving now is because he and our city council have dug some holes they can’t get out of? Not only what they’re saying about the water bills doesn’t make sense but seems like all that money they spent to do the water audit came back saying everything was on point. Maybe our city government needs an audit by an independent party.

Had my grandmother charged 800$ when the average was 100 and when she called they threatened to shut her water off if she didn’t pay

It’s ludicrous to think that they might get away with what they’ve done under our noses. Stop this now and reimburse the people affected.

Water bill has been extremely high

My bill is still over $900, and they say they will cut me off. This is so stressful!

Water is not accurate

I still have a balance due with the water company. I was told that we would get credit for the crazy high water bills I was paying. That never happened!!

Since the high bills the summer of 24 I have been taking a photo of my meter every day. Luckily for me my readings match the city. It would be interesting to know if with all those extremely high bills the customer had the digital meter. Mine is the old cubic feet meter. that's been here since I moved in over 30 years ago.

I received inaccurate water readings and billing

Water bill has jumped x3 since the new plant and updated system.