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Very.co.uk should honour the sale of the samsung galaxy tab 3 10.1" at £129 as sold in the 'black friday' event

118 Comments

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Anonymous
12 years ago Featured

I phoned customer services to get an update on this but they have not got a clue about what is happening. Spoke to three advisors, each of them told me completely different things. Would be good if you updated your advisors about this issue.

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gordon sinclair
12 years ago

ordered this on black friday, no delivery, phoned - very cagey, will call back in the next 3 to 5 days, will wait with bated breath.

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D williams
12 years ago

hi, they are honouring the sale of 1 tablet per customer. half of which have already been dispatched yesterday and today. they are still promising to get them all to customers within the next week. with some customers they have said that they will initially charge full price and then immediately refund the difference so you are only paying £129. Im not sure why they are doing this for some customers but not others. it may depend on whether you paid in full via card or put it on your credit account?

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Anna Zubrycka
12 years ago

HI!! Is anyone receive a email from Very, that they will honour a one tablet per customer? Because I was email them a few days ago, and they write me back, that they can send me one, but in correct price, that mean L269.00. Is that a joke? I will be write them again. We see.

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Sarah Johnson
12 years ago

Yes more than one child so you order more than one tablet cant Very see that. And to then have to pay £269.99 to get the second child its present seems unfair. Very you make so much profit each year that an error like this you should honour it will cost you little, as you know most of these would have been brought for Christmas presents and in my case I have told my daughters that they are getting what they asked for as I wanted them to choose thier covers prior for the tablets so they have them for when they get their present Christmas Day. I have to spend the extra now of which means all adults in my family have said they will go without to cover the cost. Thank you so much Very for doing this to us.

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Anonymous
12 years ago Featured

Although very have agreed to honour this they are only supply one per customer, not so great when you have two children. Now you have the choice do you dissapoint one or spend £170 you possibly dont have due to an admin error by Very. No jusice here then.

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Dave Hodgetts
12 years ago

First time in my life I've been credit rejected - this is an insult

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Dave McLean
12 years ago

PLease honour the sale otherwise I will have a very disappointed kid!

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anupam verma
12 years ago

haven't got any further response from them, initial one was that they will refund the amount..

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anupam verma
12 years ago

pls honour the deal

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Gerry Vece
12 years ago

very did not misprice... they misrepresented..trading standards should investigate.

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Gerry Vece
12 years ago

Credit reject message on my very account... Just called and a email is going out in the next few days regarding the purchase and if they will honour it...total mismanagement...

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Sarah cawthorne
12 years ago

2nd December emailed receiving one, spoke to customer services now I'm not getting one. Back tracking

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Kar
12 years ago

I have been intouch with my lawyer, and have acted accordingly.

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sunil batra
12 years ago

Twice called them and they were not ready to acknowledge.

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Anonymous
12 years ago

please honor price

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Nita Keates
12 years ago

if they accepted your order then they should honour that order. especially as they were contacted prior to order to confirm price.

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r jackso
12 years ago

disgusting customer service!!!!

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Anon
12 years ago

Tbh I don't think it's very fair if they issue 1 per customer I have 3 children and if if of known this I would of bought from amazon instead for less hassle and better customer service, I've ordered 3 tablets how can they justify just sending 1 surely they should send all 3 as it is being granted to those who have just ordered one but not to those who have ordered more than 1 what a joke!

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D williams
12 years ago

CHECK YOUR EMAILS... they are honouring the sales 1 per customer. we won! :-D