The company has confirmed they will honour the original price for our orders. This result creates a sense of relief because it validates the persistence shown by everyone who refused to accept the initial cancellation. Please keep your confirmation emails safe until the devices arrive at your door.
December 25, 2013
Very.co.uk should honour the sale of the samsung galaxy tab 3 10.1" at £129 as sold in the 'black friday' event
Final supporters
On 29/11/13, very.co.uk held a 'black friday' event selling goods at reduced prices. One of the items for sale was the samsung galaxy tab 3 10.1" in black for £129. They were later shown as being sold out. Very then claimed that there had been an 'error' in the price and called everyone who had purchased one to tell them that the sales would not be honoured. Not only this but they then offered to sell the tablet for just £20 off the full price at £249. Before the 'black friday' event, the tablet was on sale for £279 meaning their 'sale' price was just £10 lower than it had been previously.
It apears that Very.co.uk have advertised the galaxy tab at the low price to entice custom and have purposefully been misleading and dishonest as well as unprofessional and untrustworthy. The company is a joke!
Updates
Reached 100 supporters
December 2, 2013
118 Comments
I also ordered the Samsung tablet and spent well over £300.00 on other items Friday. Some have been delivered already and I was contemplating to send all the items back and not deal with Very Again if they didn't fulfill the order. Just received an email stating they will honor the £129.99 price at 1 per person. I think VERY have done well in this situation.
I phoned customer services to get an update on this but they have not got a clue about what is happening. Spoke to three advisors, each of them told me completely different things. Would be good if you updated your advisors about this issue.
Although very have agreed to honour this they are only supply one per customer, not so great when you have two children. Now you have the choice do you dissapoint one or spend £170 you possibly dont have due to an admin error by Very. No jusice here then.
They took people's money that they had set aside for a Black Friday bargain - and still have it! It should have been refunded immediately. Also the website kept crashing resulting in some buying multiples by mistake. This isn't an error it's a deliberate scam!
what a joke of a company. I was told over the phone when I placed my order that the price was correct and it was a black friday deal, and I paid in full. and now today I see on my VERY account--- Sorry, this has been credit rejected, when did I take credit??
ordered this on black friday, no delivery, phoned - very cagey, will call back in the next 3 to 5 days, will wait with bated breath.
hi, they are honouring the sale of 1 tablet per customer. half of which have already been dispatched yesterday and today. they are still promising to get them all to customers within the next week. with some customers they have said that they will initially charge full price and then immediately refund the difference so you are only paying £129. Im not sure why they are doing this for some customers but not others. it may depend on whether you paid in full via card or put it on your credit account?
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The company has confirmed they will honour the original price for our orders. This result creates a sense of relief because it validates the persistence shown by everyone who refused to accept the initial cancellation. Please keep your confirmation emails safe until the devices arrive at your door.
December 25, 2013
Very.co.uk should honour the sale of the samsung galaxy tab 3 10.1" at £129 as sold in the 'black friday' event
Final supporters
On 29/11/13, very.co.uk held a 'black friday' event selling goods at reduced prices. One of the items for sale was the samsung galaxy tab 3 10.1" in black for £129. They were later shown as being sold out. Very then claimed that there had been an 'error' in the price and called everyone who had purchased one to tell them that the sales would not be honoured. Not only this but they then offered to sell the tablet for just £20 off the full price at £249. Before the 'black friday' event, the tablet was on sale for £279 meaning their 'sale' price was just £10 lower than it had been previously.
It apears that Very.co.uk have advertised the galaxy tab at the low price to entice custom and have purposefully been misleading and dishonest as well as unprofessional and untrustworthy. The company is a joke!
Updates
Reached 100 supporters
December 2, 2013
118 Comments
It is obvious very used this offer as a lure to get people on to the site and to open credit accounts! I also had another item cancelled which also then went up in price.
I also ordered the Samsung tablet and spent well over £300.00 on other items Friday. Some have been delivered already and I was contemplating to send all the items back and not deal with Very Again if they didn't fulfill the order. Just received an email stating they will honor the £129.99 price at 1 per person. I think VERY have done well in this situation.
I phoned customer services to get an update on this but they have not got a clue about what is happening. Spoke to three advisors, each of them told me completely different things. Would be good if you updated your advisors about this issue.
Although very have agreed to honour this they are only supply one per customer, not so great when you have two children. Now you have the choice do you dissapoint one or spend £170 you possibly dont have due to an admin error by Very. No jusice here then.
They took people's money that they had set aside for a Black Friday bargain - and still have it! It should have been refunded immediately. Also the website kept crashing resulting in some buying multiples by mistake. This isn't an error it's a deliberate scam!
what a joke of a company. I was told over the phone when I placed my order that the price was correct and it was a black friday deal, and I paid in full. and now today I see on my VERY account--- Sorry, this has been credit rejected, when did I take credit??
ordered this on black friday, no delivery, phoned - very cagey, will call back in the next 3 to 5 days, will wait with bated breath.
hi, they are honouring the sale of 1 tablet per customer. half of which have already been dispatched yesterday and today. they are still promising to get them all to customers within the next week. with some customers they have said that they will initially charge full price and then immediately refund the difference so you are only paying £129. Im not sure why they are doing this for some customers but not others. it may depend on whether you paid in full via card or put it on your credit account?
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It is obvious very used this offer as a lure to get people on to the site and to open credit accounts! I also had another item cancelled which also then went up in price.