Status: Closed — this petition is no longer accepting signatures.
Final supporters
We payed for the game (and some of us also for FIFA points). We are unhappy with customer service as of now.
We want EA to solve our FUT account problems!
The issues which people with their FUT15 accounts have are the following:
- Not being able to access FUT via console most of the times. Every once in a while you succeed geting in but shortly after you get kicked out again.
- Not being able to access FUT via WebApp. Usually you receive an error message saying the servers are down or that "there was an error and you need to refresh your browser and try again". Also a common error on the WebApp is the message saying "login unavailable. Sorry, there was an error logging into FUT web application. we were not able to verify you FUT 15 data. Please wait a while and try again by refreshing your browser. For help, please go to EA answers HQ".
- Most of us are able to access FUT via the mobile app, but can't search for players (get errors after trying to search)
Some of us are wrongfully banned, some of us are not banned. Some of us have a locked account. Our cases have been escalated by EA customer service.
More like this
EASports FIFA22 Release Issues all Platforms
#RIPFUT Return Free Market
9 Comments
STILL LOCKED OUT. EA HELP US PLEASE
my account has been locked for a month and customer support is useless. just copy paste replies.
been 4 days for me. webapp just keeps giving me error messages. fix this asap.
getting kicked out every 5 mins. cant even finish a match. sort it out ea.
wasted my whole weekend trying to log in. servers are trash.
3 weeks now without FUT access, this is unaccaptable !
EA needs to fix our problem now this isnt acceptable.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Copy link or share directly
Status: Closed — this petition is no longer accepting signatures.
Final supporters
We payed for the game (and some of us also for FIFA points). We are unhappy with customer service as of now.
We want EA to solve our FUT account problems!
The issues which people with their FUT15 accounts have are the following:
- Not being able to access FUT via console most of the times. Every once in a while you succeed geting in but shortly after you get kicked out again.
- Not being able to access FUT via WebApp. Usually you receive an error message saying the servers are down or that "there was an error and you need to refresh your browser and try again". Also a common error on the WebApp is the message saying "login unavailable. Sorry, there was an error logging into FUT web application. we were not able to verify you FUT 15 data. Please wait a while and try again by refreshing your browser. For help, please go to EA answers HQ".
- Most of us are able to access FUT via the mobile app, but can't search for players (get errors after trying to search)
Some of us are wrongfully banned, some of us are not banned. Some of us have a locked account. Our cases have been escalated by EA customer service.
9 Comments
i paid good money for these points and cant even use them. absolute joke of a game right now.
STILL LOCKED OUT. EA HELP US PLEASE
my account has been locked for a month and customer support is useless. just copy paste replies.
been 4 days for me. webapp just keeps giving me error messages. fix this asap.
getting kicked out every 5 mins. cant even finish a match. sort it out ea.
wasted my whole weekend trying to log in. servers are trash.
3 weeks now without FUT access, this is unaccaptable !
EA needs to fix our problem now this isnt acceptable.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Petitions like this
Other petitions you might want to support
Scan to share
Anyone who scans this can sign the petition.
i paid good money for these points and cant even use them. absolute joke of a game right now.