The Knot's harmful business practices require answers.

It was such a waste of money and they’re scamming more vendors till this day!

Fake leads over and over again. Never booked anything real. Wedding Wire tried to tell me I booked several weddings with them because some of the couples I served had accounts with them although they found me in different places and didn’t even know I was on wedding wire or the knot. They scammed me and wouldn’t work with me when I spoke out for my concerns.

Worst of the worst. The leads are non-existent and it’s crazy expensive. They charge me per city and area and honestly who’s to say what area pays more or gives more leads then the other. Rip off .

I am a travel agent who specializes in destination weddings and honeymoons. The person who sold me the year-long advertising contract said that other travel agencies in my area were receiving 90 leads a year. I got an email from 3 price shoppers but didn’t get a single client in the entire year! I was lied to. I tried to get out of the contract but the company wouldn’t let me. I’m a single mom and I was literally throwing away $120 every month!

A total scam. 95% of my contacts were fake/scammers. Tons of technical problems and it took weeks to get support. My salesperson Lauren was a liar and promised features that were never delivered.

Pure and simple disregard for advertising clients and couples. Have you no shame?

I signed up the second year I started weddings with the stipulation that I could cancel after a year on the dot. I read a few stories on redit but thought I was covered. I received a handful of inquires but mostly fake. I booked two weddings off of it and canceled once the year ended. They continued to charge me five months after I canceled even after trying to contact them multiple times. I had to file a complaint with my bank and prove to them that I canceled my account along with the back and forth emails with the knot agreeing to cancel the account. It was a nightmare and was only able to receive a partial refund. $400 and some change a month.

I hate this company

Won't take down an anonymous review. When I inquired why I cannot know who posted the review, I was told I should know who it is and they need to protect their reviewers. I then replied via email stating it sounds like they allow fake reviews, and they kept stating anonymous reviews with little context are allowed to stay up. Would not provide email addresses of the reviewer. Sounds like they allow bots to leave poor reviews on accounts who refuse to pay as adveritsers.

This has to stop!

This company is FRAUD. I have several emails id happy share!

Wedding Wire will not let me change/remove photos from my account (the couple is divorced and doesn’t want photos of their wedding from 2016 online anymore, believe it or not). They also refuse to let anyone close their account unless they can prove their business no longer exists. It’s entirely a scam.

Most of the leads are fake and it is hard to leave their contracts

Sent me multiple fake leads

I am stuck in a contract with the knot/ wedding wire and feel like they have not lived up to their promises and won’t allow me to get out of the contract.

I got scammed also with fake leads and wanted to remove my account, since they have my old prices and pictures. But they refuse to do it unless I closed my business.

I moved to a new state and they tried to overcharge me for a new subscription someone in my local area is only paying 125 for a subscription and they wanted to charge me 400 for the same premium listing. I use to use them while in Nashville and I didn’t get any results just a ton of fake leads

Best Day Ever Weddings + Events was promised an increase in SEO, increased in actual leads (most were either marketing employees or would not respond to my response), and actualized 1% of bookings in the year I advertised with them.

I’ve definitely experienced their BS cancellation policy

The pricing was alarming when I inquired. They continued to try to coerce me to join even when I opted not to. There are business owners desperate enough to pay this to help their business. It’s both illegal and sad they are being trapped into faulty contracts.