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Tesco, Change Your Policy - IT SERVES NO PURPOSE

Tesco, Change Your Policy - IT SERVES NO PURPOSE

33 signatures 17 to reach 50
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Started by Anonymous 16 years, 11 months ago
Tesco supermarket has told cashiers not to supply alcohol if they suspect an adult is buying the drink for an underage youth. Staff have been told to err on the side of caution when interpreting the policy, leading to cases of parents out shopping with their children being told to put alcohol back on the shelves. Tesco says it believes parents will support the policy and it would rather apologise where it has misjudged the situation than sell to underage drinkers. However parents who have been refused alcohol have described the rule as humiliating and daft.

Updates

April 2, 2010

The emails keep arriving from parents who have been turned away at the checkout for simply being out with their families. This policy is stripping away common sense and replacing it with public embarrassment. I am continuing to push for a direct response from management even if they prefer to remain silent.

April 2, 2010

Reaching this level of support confirms that I am not the only one exhausted by these ridiculous policies. It is a heavy road to keep pushing back against a giant but seeing so many others agree makes the fight feel worth the effort.

3 Comments

C
Claire Day
16 years ago Featured

Absolute madness. Stop punishing normal familys.

M
Mark Gutierrez
16 years ago Featured

Tesco staff need to use some common sense. Treating every customer like a criminal is just going to drive people to shop somewhere else.

S
Sarah Okafor
16 years ago Featured

This is rediculous. I was at the till with my husband and they wouldnt let us buy a bottle of wine because our teenager was standing next to us. We are parents not criminals.

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