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37 people have signed this petition. Add your name now!
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37 people have signed. Add your voice!
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Regarding the bouncy castles we all ordered for our children and the fact that Tesco Customer Services have been lying to us and being extremely rude with no care or thought for their loyal customers. THIS IS THE COWARDLY EMAIL WE HAVE ALL BEEN SENT IT IS DISHONEST AS WE ALL KNOW THEY HAD THE ITEMS IN STOCK AND TOOK PAYMENTS OFF OUR CARDS , THEY DON'T WANT TO ADMIT THEY ARE AT FAULT OR HONOUR THE ORDERS OF LOYAL CUSTOMERS , OTHER BIG STORES LIKE M & S HAVE BEEN DECENT ENOUGH TO HONOUR THEM AFTER AN ONLINE PETITION SO LETS KEEP THIS GOING ...... Dear Mrs price , Were sorry, but were unable to complete your Tesco Direct order YMWN3Y. We work hard to make sure we have no problems with our deliveries, but in this case, we got it wrong. The items affected are: ItemsQuantity Action Air Deluxe Bouncy Playcentre 1 The total refund that will be processed for items affected is £14.00 We've already started your refund - it usually takes 3-5 business days for any payment to appear in your account. We are very sorry for any disappointment this may have caused, but hope that you choose to shop again soon with Tesco Direct. Kind Regards, The Tesco Direct Team An outright lie , they will not admit their mistake and have emailed others with different excuses .Other stores have done the right thing why not Tesco ? An online petition has helped force M&S to honour orders for Panasonic 50 inch 3D plasma televisions after shoppers snapped up the sets for just £199 following a pricing blunder. The petition, called 'Marks & Spencer supply our tv's that we paid for' was set up by customers after M&S cancelled their orders saying the price was an error. In an effort to back out of the deal and prove the customer wrong, M&S had refunded customers and credited them with a £25 goodwill gesture. However, faced with a group determined for M&S to fulfil their orders, the retailer took what it said was 'a business decision' and changed its mind.

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