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Buy As You View,miss selling of warranty High  Interest charges ,miss selling to customers and poor customer services

Buy As You View,miss selling of warranty High Interest charges ,miss selling to customers and poor customer services

85 signatures 15 to reach 100
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Started by Anonymous 16 years, 2 months ago

Please sign this petition . This is a petition to forward to the Office Of Fair Trading to hope that something if finally done about Buy As You View and Finance Duraven Finance LTD both are based in Bridgend ,Wales .Buy As You View are charging customers extortionate interest charges for goods payable via a slot attatched to a television ,they pray on the vulnerable ,low income families ,single parents ,as this is often the only way they can get essential household items such as cookers ,washing machines etc . When you initially take out goods such as a television with this company interest as high as 40% sometimes higher is added on top ,then goods placed on a hire purchase agreement .Customers then have the opportunity to have other goods often with persuation off their employees and sales people who are under pressure from top management to sell ,and also earning commission on goods they sell . New goods with this company then gets put onto what is known as a modifying agreement where the balance off the previous goods are added to the new goods ,then interest charged on previous balance and new balance together ,which means that unless the customer pays the full balance outstanding the goods are never theirs ,even though they have already in theory paid off goods . Miss selling of warranty to customers where the extended warranty is being automatically added to goods without the customers knowledge ,or without being explained what its for ,how it works ,or if the customer had their own insurances . Customers who get into financial diffuculty are often subject to harrassment ,and even cases of bullying and threats by employees to get money .Household goods on agreements are removed by Buy As You View without court orders Many cases that have come to attention are of customers who have contacted Buy As You View ,even their chief Executive Graham Clarke who has failed to even acknowledge complaints off customers .Also their agreements and how they are set up needs changing and refinancing customers
I really think this is an important cause, and I'd like to encourage you to add your signature, too. It's free and takes just a few seconds of your time.Thank you

Updates

June 13, 2010

I am honestly overwhelmed by the response this has received. This momentum belongs entirely to those of you who spoke up about your own experiences. I never thought so many people would come together to challenge these practices.

8 Comments

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Shirley hall
10 years ago Featured

I have had problems with buyasyouview the with a sofa I had to go to the ombudsman the for help still waiting the outcome I would advice no one to go to them

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gemma Johnston
16 years ago Featured

my agreement keeps getting modified without me even asking for it and now I owe double what I started with someone needs to stop them

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mark McCarthy
16 years ago Featured

they took back my fridge even though I had nearly payed it off never again

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paul Hardy
16 years ago Featured

interest rates are way to high for what they offer honestly feels like legal loan sharking

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Sarah Barnes
16 years ago Featured

total rip off company avoid like the plague they just keep adding charges its never ending

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donna Harvey
16 years ago Featured

THESE PEOPLE ARE PREDATORY. They see a struggling family and just see dollar signs. Disgusting behavior.

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Anthony Smith
5 years ago

I didn't have a very good repore with them bullies??isn't the word!

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wayne robbins
12 years ago

they are a big waste of time

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