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Stop CareDash and BetterHelp's Duplicitous Practice

89 Comments

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Matthew Gramlich
4 years ago

The use of public registries to create the illusion of affiliation for the deliberate misrepresentation of a company's position in the market is absolutely unacceptable

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Anonymous
4 years ago

After I sent complaints to SC State's Attorney and the Department of Consumer Affairs in SC, someone from the South Carolina Department of Consumer Affairs reached out to me and said that since this is a business-to-business complaint, they will not handle it. I was told that complaints should be addressed to the states in which CareDash and BetterHelp operate: MA and CA. BetterHelp advertises on television and I am wondering if it would be appropriate to contact those networks/ streaming services (such as Paramount) to let them know of the nefarious business practices of these companies. Not sure whom to contact there-- requires some research-- but this might be an additional avenue to pursue. If they cannot advertise on those broadcast networks/ streaming services, they will get less online traffic, which might counteract some of the way they using a "lost leader" approach to gain business.

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Robin Hornstein
4 years ago

Stop interfering with trade. Stop falsely representing skills, locations and availability for providers.

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Annette Deigh MSW LCSW
4 years ago

The practices of Care Dash and Better Help by proxy, are atrocious, and they ought to be ashamed, misrepresenting the interests of tens of thousands of LCSWs….

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Ryan Rollinson
4 years ago

CareDash is preventing potential patients from directly reaching me, and using my professional reputation to drive sales to their affiliates.

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Allison Gold
4 years ago

I do not want my name being directed by care dash to any website.

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Jolie Golomb
4 years ago

I urge CareDash and BetterHelp to cease their use of my name on their listings. They are misrepresenting me and interfering with my professional reputation.

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Nicole Emick Herrera
4 years ago

I am a LMFT in Colorado

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Laura W. Groshong · petition starter
4 years ago

Here is what CareDash said about me: ABOUT Laura W. Groshong LICSW (she/her) is a clinical social worker in Seattle, WA. For new and existing patients, please see recommendations on how to schedule an appointment with Laura Groshong online. As a clinical social worker, she may specialize in Anger Management and Anxiety, in addition to other issues. Laura Groshong got her license to practice in Washington. If you want to see Laura Groshong, please contact her to book an appointment. You can also see how she compares to other clinical social workers in Seattle or get matched to an online therapy provider. When anyone clicks on “schedule an appointment” or “book an appointment” they get the following message: “Laura Groshong has not provided a way to schedule online through CareDash. However, you could get connected with an online therapist or chat with our virtual assistant to get help finding a therapist.” There are then over 1000 mental health clinicians listed as “the best” clinicians in the Seattle area, all sponsored by BetterHelp, many of which offer 20% discounts for the first month.