Alibaba finally backed down and changed their refund policy after we hammered them on their predatory lies. They tried to rob us for the last time but we proved that their fraud machine cannot outlast our refusal to be exploited. Keep your eyes open because these corporate thieves will always …
January 2, 2022
Final supporters
[Imagine for a moment... buying a brand new car online and having one shipped to you with a broken wheel... after a lengthy complaint, the seller offers to pay back only a quarter of your money because, he argues, the other three wheels can still spin!]
The Case Against the Alibaba Group "the 40 Thieves"
I'm one of the tens of thousands of shoppers who have been scammed and cheated out of our money by Aliexpress.com (AE).
Buyers are generally lured into a false sense of security that if they are not happy with what they ordered, and the seller refused to pay back their money, AE would refund them.
The following message prominently features on AE website: "We promise your money back if the item you received is not as described."
It couldn't be any further from the truth.
I recently ordered and paid for a PC cooler pad that featured six cooling fans, but only five of the fans worked. I lodged a complaint, attaching photos and a video. At first they accepted the fan was faulty and proposed a full refund. I accepted. Then the seller complained, saying since only one of the six fans had died, compensation should be limited to one-sixth of the purchase price. I argued that I needed a device that worked at full capacity, one with six fans. Therefore, the defective item with only five working fans wasn't what I'd paid for, demanding AE honored their money-back guarantee.
Regardless, AE switched their "judgment" and ruled in favor of the seller, apparently in lockstep with the Chinese government's protectionism ethos.
Much of the merchandise sold through the AE portal are dangerous, defective, ephemeral imitations of familiar goods, or brand knockoffs.
The merchandise requiring sterilization prior to exportation are generally released without the necessary treatments, and most probably contain vectors of pathogenic diseases.
Based on my personal experience, as well as the complaints of many thousands of other scammed victims, I have decided to start an online petition to:
- Boycott AE (Alibaba group of companies).
- Appeal to various global and federal trade and consumer protection agencies to take preventative measures against the Alibaba group of companies flooding the consumer markets with defective, dangerous or fake merchandise.
- Bring together a critical mass of the defrauded victims that might help instigate a class action lawsuit against AE (or its parent company).
Please sign the petition, and help put a stop to Aliexpress's fraudulent business practices.
Note: Thousands of complaints against AE have already been filed with or posted at the following websites:
https://www.bbb.org/us/ca/san-mateo/profile/ecomme...
https://www.ripoffreport.com/reports/specific_search/Aliexpress+
https://www.complaintsboard.com/?search=AliExpress
https://aliexpress.pissedconsumer.com/
https://www.danviews.com/facts-about-aliexpress-sc...
Updates
December 1, 2021
The Alibaba Group thinks they can keep burning us while hiding behind their fake guarantees but this surge shows they finally have our attention. Their fraudulent games stop today because we are no longer willing to let them treat our wallets like their personal slush fund.
Reached 100 supporters
December 1, 2021
153 Comments
They promised 35day delivery or full refund and it's been over 45days Not delivered and they refuse to refund saying it's not valid as the delay your dispute and then just flat out deny it they need to be sure by a class action lawsuit
Seller provided me with false, not existing tracking #, later he falsely claimed that I received the package, he got someone else FedEx tracking #. Fortunately FedEx posted a picture . How this fraudulent seller got FedEx info????
I ordered a twenty bracelets for re-selling, and receid ten pairs of earrings! I opened a dispiute and attached copy of the screenshot for my order, but to no avail. The unfortunate experience cost me about $165.
I’ll ever buy from aliexpress again. I placed an order that the seller claimed to have shipped through aliexpress’s own logistics. However, i never received it. Despite their “buyer protection” they won’t refund me because I can’t “PROVE” that I didn’t receive it. How's that for gangsterism?
Aliexpress is MAJOR FRAUD! I bought about USD 650 worth of LCDs through the Chinese thieves, all of which were either faulty or of poor quality. I lodged a complaint which came to nothing. I'm left with a pile of unusable junk and 650 dollars out of pocket.
YEP IM ANOTHER PERSON THEY SCREWED OVER
I can prove extortion, fraud, and harassment
Share this petition
Share this petition to help it reach more people.
Your share link
Alibaba finally backed down and changed their refund policy after we hammered them on their predatory lies. They tried to rob us for the last time but we proved that their fraud machine cannot outlast our refusal to be exploited. Keep your eyes open because these corporate thieves will always …
January 2, 2022
Final supporters
[Imagine for a moment... buying a brand new car online and having one shipped to you with a broken wheel... after a lengthy complaint, the seller offers to pay back only a quarter of your money because, he argues, the other three wheels can still spin!]
The Case Against the Alibaba Group "the 40 Thieves"
I'm one of the tens of thousands of shoppers who have been scammed and cheated out of our money by Aliexpress.com (AE).
Buyers are generally lured into a false sense of security that if they are not happy with what they ordered, and the seller refused to pay back their money, AE would refund them.
The following message prominently features on AE website: "We promise your money back if the item you received is not as described."
It couldn't be any further from the truth.
I recently ordered and paid for a PC cooler pad that featured six cooling fans, but only five of the fans worked. I lodged a complaint, attaching photos and a video. At first they accepted the fan was faulty and proposed a full refund. I accepted. Then the seller complained, saying since only one of the six fans had died, compensation should be limited to one-sixth of the purchase price. I argued that I needed a device that worked at full capacity, one with six fans. Therefore, the defective item with only five working fans wasn't what I'd paid for, demanding AE honored their money-back guarantee.
Regardless, AE switched their "judgment" and ruled in favor of the seller, apparently in lockstep with the Chinese government's protectionism ethos.
Much of the merchandise sold through the AE portal are dangerous, defective, ephemeral imitations of familiar goods, or brand knockoffs.
The merchandise requiring sterilization prior to exportation are generally released without the necessary treatments, and most probably contain vectors of pathogenic diseases.
Based on my personal experience, as well as the complaints of many thousands of other scammed victims, I have decided to start an online petition to:
- Boycott AE (Alibaba group of companies).
- Appeal to various global and federal trade and consumer protection agencies to take preventative measures against the Alibaba group of companies flooding the consumer markets with defective, dangerous or fake merchandise.
- Bring together a critical mass of the defrauded victims that might help instigate a class action lawsuit against AE (or its parent company).
Please sign the petition, and help put a stop to Aliexpress's fraudulent business practices.
Note: Thousands of complaints against AE have already been filed with or posted at the following websites:
https://www.bbb.org/us/ca/san-mateo/profile/ecomme...
https://www.ripoffreport.com/reports/specific_search/Aliexpress+
https://www.complaintsboard.com/?search=AliExpress
https://aliexpress.pissedconsumer.com/
https://www.danviews.com/facts-about-aliexpress-sc...
Updates
December 1, 2021
The Alibaba Group thinks they can keep burning us while hiding behind their fake guarantees but this surge shows they finally have our attention. Their fraudulent games stop today because we are no longer willing to let them treat our wallets like their personal slush fund.
Reached 100 supporters
December 1, 2021
153 Comments
I have been trying to get a refund for over a year. They have dragged out the whole process. I have videos of packages being opened and damaged without any protection. Pages and pages of documented messages and proof.
They promised 35day delivery or full refund and it's been over 45days Not delivered and they refuse to refund saying it's not valid as the delay your dispute and then just flat out deny it they need to be sure by a class action lawsuit
Seller provided me with false, not existing tracking #, later he falsely claimed that I received the package, he got someone else FedEx tracking #. Fortunately FedEx posted a picture . How this fraudulent seller got FedEx info????
I ordered a twenty bracelets for re-selling, and receid ten pairs of earrings! I opened a dispiute and attached copy of the screenshot for my order, but to no avail. The unfortunate experience cost me about $165.
I’ll ever buy from aliexpress again. I placed an order that the seller claimed to have shipped through aliexpress’s own logistics. However, i never received it. Despite their “buyer protection” they won’t refund me because I can’t “PROVE” that I didn’t receive it. How's that for gangsterism?
Aliexpress is MAJOR FRAUD! I bought about USD 650 worth of LCDs through the Chinese thieves, all of which were either faulty or of poor quality. I lodged a complaint which came to nothing. I'm left with a pile of unusable junk and 650 dollars out of pocket.
YEP IM ANOTHER PERSON THEY SCREWED OVER
I can prove extortion, fraud, and harassment
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Your share link
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I have been trying to get a refund for over a year. They have dragged out the whole process. I have videos of packages being opened and damaged without any protection. Pages and pages of documented messages and proof.