Petition to Carlswald Luxury Apartments Management



To: The Management of Carlswald Luxury Apartments

From: Concerned Residents of Carlswald Luxury Apartments

Date: 26 May 2025



Subject: Ongoing Concerns Regarding Safety, Amenities, and Overall Estate Standards



Dear Carlswald Luxury Apartments Management,



We, the undersigned residents of Carlswald Luxury Apartments, hereby submit this formal petition to raise serious and ongoing concerns about the state of our living environment. Despite repeated verbal and written complaints to both the former and current estate managers, these issues remain unresolved. As paying tenants of a luxury estate, we believe it is reasonable to expect high standards in safety, amenities, and management responsiveness.



Our primary concerns are outlined below:



1. Security and Estate Safety

- There is an insufficient number of security personnel, particularly on weekends.

- Security is unable to manage the frequent altercations and fights that break out regularly.

- This compromises the safety, comfort, and peace of all residents.



2. Unruly Behavior at the Clubhouse

- Groups of teenagers frequently gather at the clubhouse on weekends.

- They engage in drinking, smoking, and allegedly using drugs.

- Their unruly behavior creates an unsafe and unpleasant environment for other residents.



3. Poor Condition of the Gym Facilities

- The gym equipment is outdated and has not been upgraded since the gym was built.

- For the rental fees we are paying, it is unacceptable that these facilities remain in such poor condition.

- Children frequently use the gym equipment unsupervised, which poses a safety risk.

- Security is failing to regulate or report this inappropriate use.



4. Lack of Promised Amenities

- Compared to other estates managed by the same company, Carlswald offers fewer amenities.

- Promised services such as hip-hop classes, painting classes, and other lifestyle activities have not been delivered.

- We are not receiving the full value for what we pay in rent.



5. Uncontrolled Pets on the Estate

- There is a growing issue with cats freely roaming the estate.

- These animals have been seen scratching cars and causing damage.

- Despite repeated complaints, pet owners are not being held accountable for their animals.



We, the residents, respectfully request the following:



- An increase in trained security personnel and improved enforcement over weekends.

- Active control over access to the clubhouse and gym, especially by unsupervised minors.

- Upgraded and maintained gym equipment, along with clearer rules on usage.

- The introduction and consistent delivery of promised community amenities and classes.

- Enforcement of pet regulations and action against negligent pet owners.



Furthermore, we formally request that management acknowledge receipt of this petition and provide written feedback with a clear action plan within 7 working days of receipt.



As residents of Carlswald Luxury Apartments, we seek a safe, well-managed, and community-focused estate. We trust that management will take this petition seriously and take swift action to resolve these long-standing issues.



Thank you for your attention.



Sincerely,

Carlswald luxury apartment concerned residents.