We submit the following:
LA Metro trains are filthy, smell terrible and carry communicable diseases
LA Metro trains are not sufficiently patrolled, putting riders in danger.
LA Metro stations are unsafe and unpatrolled at peak hours.
LA Metro allows homeless people to ride free of charge, subjecting paying commuters to filth, disease and assault.
LA Metro is unresponsive and will not respond to complaints.
As a rider, I've either seen, feared or been subjected to assault on a metro train.
Twice now I thought I would have to use my pepper spray to ward off attacks from mentally ill passengers. Once I entered an elevator only to find human feces in one corner so I immediately exited and had to carry my heavy bag up the stairs to exit the station. More often than not, the "police" are focusing on fare evasion and not the safety of the patrons, nor are the maintenance staffs keeping the stations clean. Something definitely needs to be done.