Jenn Longkinz has been a long time player who spent thousands of dollars in the game & was banned over their own glitch without a chance to repeal as customer service ignores her! losing your account for NO REASON can happen to anyone, as there are countless unresolved complaints of glitches that take real $ you spend among other things, so we all need to demand Ganz fix this horrible mistake!! let’s start writing them / in reviews section or an estore strike/till this gets resolved!