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Status: Closed — this petition is no longer accepting signatures.

Replace Comsource and Modify Rules at Shipley Homestead

Replace Comsource and Modify Rules at Shipley Homestead

Closed — 41 supporters Verified

Final supporters

L
Libby
S
Someone
E
Edward O.
C
Charles H.
L
Lindsey B.
I
Idalia O.
S
Sooraj M.
R
Raajitha R.
M
Marco
S
Someone
+31 more
EA
Started by Elizabeth Ayscue 7 years, 3 months ago

This petition is to notify Pulte that the residents of the Shipley Homestead community would like to replace Comsource with a more competent and compliant management company. An acceptable company to replace Comsource could be Associa, or the previous company we had last year. We should get a vote on who the management company is.

Many of our emails, calls, complaints, and phone conversations have been ignored and are listed as follows;


1. The pools are not clean and have frogs, tadpoles, and residue at the bottom. This has been addressed by many members, yet no one is acting accordingly.

2. Comsource has not enforced common area grass being mowed, which has exceeded 9 inches at times.

3. Comsource has not honored pool pass badges as they previously had stated. Many members have received contrary feedback from Comsource that goes against the letter we received in the mail.

4. Nearly every interaction with Comsource is negative, and often management does not respond, or is rude. This is unacceptable and unprofessional.

5. Comsource is an organization that has a reputation of providing poor service, according to BBB and Google Reviews, as well as many other sources. Pulte did not do their diligence when picking this management company.

6. Comsource arbitrarily enforces rules among homeowners, yet doesn't enforce the rules that provide services to the homeowner and follow their own standards that they are required and paid by us members to uphold.


As a community, we feel the rules that Pulte has put into place is not just and fair, and we would like to modify some of the handbook rules for living in the community. We would like to call on Pulte to have a meeting to change the rules we find unacceptable, considering the premiums we pay.

Many community members feel that we are paying a premium, only to be afraid of living in our homes due to the subjective nitpicking and arbitrary enforcement of rules.

Updates

May 29, 2019

I have spent the past several days compiling the recurring complaints regarding pool maintenance and property upkeep to present directly to the leadership at Pulte. It is clear that the lack of professional accountability has created a frustrated community that deserves much better communication than we are currently receiving.

May 29, 2019

The level of engagement regarding our community management has reached a meaningful point. It is clear that the frustration with the current state of our facilities is shared across the neighborhood. We are now preparing to ensure these concerns are presented directly to the appropriate representatives at Pulte.

6 Comments

M
Mike Rogers
7 years ago Featured

Comsource is a joke. They never answer the phone and the grass looks terrible. We pay way too much in fees for this level of service.

A
Anonymous
7 years ago Featured

We are the Homeowners and as such we demand a better association to represent us.

J
Jennifer Shaw
7 years ago Featured

I too have had a negative experience with Comsource. I do not feel they are competent to manage our community. This is a brand new community and is setup to be a very nice community. However, I see all of our property values going down if we don’t find another management company.

C
Charles Hull
7 years ago

As a home owner that has been consistently ignored, I am 100% behind this.

B
Brianna Sanden
7 years ago

Prospective buyer

Y
Y Sanchez
7 years ago

Comsourse must go!