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Remove manager of Marston Green Tavern

344 Comments

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Shane o'neill
7 years ago

I've only met her 1 time on xmas day & that was 1 day too many.What an arrogant RUDE gaffer & i don't drink & as long as she's the gaffer.I will NEVER go in the pub again.

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Anthony
7 years ago

Get the dragon out....

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Anonymous
7 years ago

She has to go

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Siobhan Kelly · petition starter
7 years ago

I can tell u now Paul Curtis we as the family of the bereaved gave more respect to that woman than she deserved . It seems you feel the need to keep referring to us as low life ect to help your argument , however you are arguing this alone - nearly 500 people have signed this and there have been some very genuine comments about how people have been treated by this land lady - I’m sure not everyone of those is a barred drug user . So please practice what you preach and have some respect for people on this page .

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Birmingham Guy
7 years ago

TBF I have had no issues with Fay at all in all the years I’ve been coming to this pub. I think she is the best thing that has happened to the place in years. Just a shame the “locals” that currently use the pub are such low life and have no respect for the pub or anyone that ain’t in the click. I stopped using it for a while due to previous management. People of today need to gain some respect that drink in the MgT.

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Birmingham Guy
7 years ago

*hear not here lmfao. Just shows the intelligence of the people that are commenting on this sad sad petition.

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Lynne hindmarsh
7 years ago

Disgrace!!!

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Anonymous
7 years ago

She’s vile, we ordered food ages ago that should have came with a free drink but she said the offer didnt apply in her pub! An if we didn’t like it we could f**k off!

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Anonymous
7 years ago

Absolutely shocked and disgusted by Faye’s behaviour yesterday .. needs to go..

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Gavin
7 years ago

Sooner the better

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Gary Brown
7 years ago

Insensitive woman to a family who have lost a loved one not the first time we have seen her drunk on shift a discrace never go in there again fiddling the tills on spirits we know

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Lee Mayors
7 years ago

Horrible women

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Anonymous
7 years ago

As someone that has been drinking in this pub for many years it was disgusting to see what happened yesterday. I know many of you are having jokes on this page, but it is a serious matter and this manager needs to be gone. She has absolutely no interest in the local community and her attitude is disgusting. I will be making a complaint to the brewery, as on a number of occasions she has presented as drunk whilst serving behind the bar, which is totally unacceptable. A pub should be a place , where people go to relax and be treated with respect as paying customers. This manager is treating customers as though she is doing them a favour by serving , it’s an absolute embarrassment.

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Lisa
7 years ago

There are not many pubs around now, I have been in the pub a few times and I have to say she was rather rude when I complained that my food was cold, she replied with mouthful ,but she soon got a great answer back from me. I say get her out and get good caring staff who what to save our local pubs

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Anonymous
7 years ago

Always have a nice chat with her when I’m up the bar

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Connor
7 years ago

Badly run pub at the best of times but to do what she did at a local’s funeral wake should leave her without a spot in the community

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Sara
7 years ago

Don't use pub personally but alot friends do and always see or here about there complaint about Faye

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Anonymous
7 years ago

Once told me my daughter was making to much mess and eating like an animal whilst we was having a meal ... my daughter was 1 !!! Nasty lady

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Anonymous
7 years ago

Haven’t stepped in this place in 4yrs due to her unpleasant and unprofessional state! Hopefully this will become a lovely pub again once removed

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FORMER EMPLOYEE
7 years ago

I worked as a barmaid in The Marston Green Tavern and Fay was my manager. She bullied me, shouted at me in front of the customers and basically, made my working life “hell.” Eventually, I could no longer face going to work because Fay was so horrid to me. I lost all self esteem and became very depressed and needed medical attention. My doctor had to put me on antidepressants. I wanted to contact the brewery and report her but, I really didn’t think that my voice would be heard ! I now work as a barmaid elsewhere but my manager is that of what a manager should be. Great customer service skills and brilliant managerial knowledge ! Fay made me feel inadequate and in all fairness, her attitude is costing the brewery thousands