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Reimbursement from Northwestel

59 Comments

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Anonymous
11 years ago

If proper service is provided proper payment should not be paid!!

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david desorcy
11 years ago

so slow. lose connection all the time

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Janice Ploughman
11 years ago

Nwtel will charge interest on your bill automatically if you do not pay on time. Why is a credit not applied automatically when they fail to provide the service we pay for? CRTC please pay attending to the consumers and allow service providers in the North. We deserve a choice of service providers like the rest of Southern Canada. Maybe then we will get the service we pay for and unlimited access. Just a thought, . .....

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justine pirker
11 years ago

It's been longer than a few days. Try straight up weeks of sketchy service

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Candace McQuatt
11 years ago

I pay big money a month for full package Internet. It's been slow and un- reliable for longer than they admit. If we lived down south we wouldn't have to accept sub standard service for $145 a month!

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Anonymous
11 years ago

Aha! We were blaming our slow internet speed on other things but Nwtel until I read their Facebook article.

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Violca Memedi
11 years ago

Thank you for doing this... I knew it couldnt just be me being the asshole about this... the current monoply on internet service is unacceptable. If you're going to charge us through the roof for a limited amount of usage (unlike in the south where unlimited usage is cheaper and actually WORKS) you need to ensure the quality of service is at least there. If not, you need to reimburse! This is straight up thievery and it isnt the first time we' e had to put up with this garbage service

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Anonymous
11 years ago Featured

This has effected my sons' abilities to do their homework and has created a lot of stress for myself because I work from home often and have had embarrassing and unprofessional interruptions with important clients while online.

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Anonymous
11 years ago

These last few weeks have been really bad. Some days I cant even access my e-mail.

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Anonymous
11 years ago

We pay for the highest package and are disappointed with the speed and cost.

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Anonymous
11 years ago

This is an ongoing issue. Some days it's so bad that using the data on my phone is faster. With the amount we pay it's unacceptable.

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Alice ruttan
11 years ago

Ongoing problem. For the amount I pay for cable internet and phone a month should have 100% great quality. Pffff so not the issue. They didn't seem to care I was without a phone for almost a week. Grrrrr

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Terry Duggan
11 years ago

northwestel bringing yesterdays technology tomorrow lol,,,

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Steve Loutitt
11 years ago

NWTel is quick to charge us for overages.

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Tanya Silke
11 years ago

we pay crazy high prices for crappy Internet. Every few days my internet cuts out, and the disruption typically lasts a whole day. This is unacceptable.

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Mike FIlipowitsch
11 years ago

It is really slow.....

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Jackie Hardy
11 years ago

It's not fair to pay so much for slow service! With Northwestel being the largest service provider and not selling to other providers at a reasonable price, we don't have much choice.

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Tina hobbs
11 years ago

They charge us extra for everything so it's time they be held accountable

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deanna
11 years ago

When we called about the low internet we were told it was our router, so we bought a new one. It's still painfully slow