If you are one of the many hundreds of customers that cannot play Dragon Age Inquisition due to direct x related crashes to desktop, and have also spent several hours trying to troubleshoot their problem without success, EA owes you at the very least a partial refund of the purchase price or some other type of fair compensation. They have the resources to avoid this type of problem, but because there are no consequences for them to sell a broken product at full price they chose to inadequately test the game before it's release at our expense. It is very likely they knew there would be problems due to cutting corners and inadequate testing, but chose to move ahead anyway because this was acceptable to them as long as we were still paying full price. If you are sick and tired of companies such as EA getting away with this, please sign