Techinical GMs and Management, Intellectual Property Ventures Group 34th Flr. Tower 2 RCBC Plaza, 6819 Ayala Ave., Makati City 1200 Metro Manila, Philippines Telephone Number : (632) 886 7821 Facsimile Number: (632) 886 6510 Email Address: helpdesk@e-games.com.ph Dear E-games, It has been a while now since the start of the connectivity issue with the International Players accessing the Ran Online PH game. We, the e-Game Subscribers, are petitioning for the fast technical support to fix the problem we currently experience. We sadden that the support needed is not given to us. Countless tickets have been filed but permanent solution is still out of reach. We would appreciate if you can provide us the support we need. Thank you for your understanding and we hope to hear from you soon. Sincerly yours, THE UNDERSIGNED