Atik Rahman 0

#BoycottPureGym - Revamp your management and ethics.

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Date: 24th March 2015

Peter Roberts (CEO), Brian Scurrah, Paul Kirwin (& Management at PureGym Limited)
PureGym Limited
Town Centre House,
Merrion Centre,
Leeds LS2 8LY

Dear Management,

PureGym is a has a well established chain of clubs across the UK helping thousands keep fit and progress in their physical health. It is with regret I inform you of the ill-treatment of customers by management at one of your clubs.

It has become known to us that in recent days, management have strongly opposed customers attending their Gym in the Ward End area of Birmingham as they were wearing progressive pieces of clothing referring to liberations of a country under seize. PureGym has a large reach and a diverse collection of customers all colours, sizes and minds and it is deeply saddening to know that they can be banned for expressing themselves.

I am sure you agree with us when we say we live in a very liberal country where freedom of expression is a liberty in which we take pride in as a nation and that this should not have been met with such strong objection. Customers who went on to wear their items of clothing making reference to liberty were subsequently banned without notice from the club and only became aware of such issue when they arrived for their session as per their daily routine when their PINs did not validate at the entrance.

PureGym's very own Gym Rules (found: do not specify any objections by the company that there is an issue with certain items of clothing nor does it mention members may not wear clothing making political reference anywhere in the terms and conditions (found: so it is hard to justify why the management would ban customers from attending a service which they have paid for and not breaking any club rules.

We strongly suggest that senior management look into this matter and investigate inadequate management of their clubs and, where necessary, provide training to their management on the company policies and how to and not to deal with customers.

If it is found that the club management is not at fault and were within their rights, we would prefer the company to be frank about it and state that they are AGAINST customers expressing their thoughts and opinions in their clubs and put it into the company ethos. This should either be explicit that the company does NOT encourage freedom of speech and written in black and white on the terms.

Take action. Either train the management to an adequate level or accept the company is NOT one which accepts freedom of expression and does not adhere to or accept Article 10, the Right to Freedom of Expression as in the Human Rights Act 1998.

The people signing this petition are doing so in acknowledgement that incidents like this should not occur and are agreed action should be taken.

FORMER PureGym Member

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