I didn't order using this code, and yet I am outraged that people have had their orders cancelled because either- you made a mistake, or you changed your minds, neither of which is a valid reason to cancel people's orders! Is this really how you want to start 2018? By alienating your loyal customers? Poor show Gymshark.
E
Elisabeth Parton
8 years ago
Featured
I'm so unimpressed by the way this error (GYMSHARKS ERROR!) has been handled. Lack of communication, a lot of disgruntled customers and no clear rational for cancelling the orders. Poor show Gym Shark. You messed up with the code, accept it. The number of customers you will lose following this fiasco far outweighs the money you'd have lost giving everyone their orders.
S
Sandra
8 years ago
Absolutely unacceptable!!!!
C
charlotte
8 years ago
Wow. Disgusting.
J
Jasmine
8 years ago
My order was confirmed and later the money I paid was taken out of my account, the order was then cancelled at "my request". Very unhappy
T
toby hoskins
· petition starter
8 years ago
Hi all - Once this petition receives a large volume of signatures, i will email Gymshark with the petition and the signatures and update the page with the response.
N
Nikki
8 years ago
Was extremely disappointed
J
Jessica tibbs
8 years ago
Such a bad mistake for a company who does a lot on social media. I'm sure they will now have lost many loyal customers.
A
Anonymous
8 years ago
That company is a joke
A
Adriana Marandescu
8 years ago
Featured
Is not legal what they done to us! They took our money and they accept my order! The worse they sent me an email where they said I was the on cancelling my order which is not true!
A
Alexandra
8 years ago
Featured
Really dissapointing. To take our money, confirm our orders, then cancel is very unprofessional. We better get a store credit or discount for this nightmare or I'm sure they will lose a lot of business, not to mention their reputation is trashed. It already takes forever to hear back from them or get refunds, so I wonder if we'll evee get our money back.
C
Connor Asquith
8 years ago
They should not have just cancelled my order.
A
Anonymous
8 years ago
Answer for your mistake by following through with our orders
C
Charlotte
8 years ago
Will never shop with them again!
T
toby hoskins
· petition starter
8 years ago
Featured
Hopefully the power of the people will make them realise the mistake they've made. The similar situation happened to M&S who sold TV's for £100 instead of £1000 - their mistake, people created a petition and they honoured their mistake!
F
Fern Jones
8 years ago
#Save25
A
Alassanda
8 years ago
Wow such a bad pr move. Will never recommend Gymshark or wear it again! Shocking and disgraceful
A
Anya Cotran
8 years ago
When I tried to email and message their customer service I was left ignored whilst others got responses! they told athletes one thing and us another, I want my stuff.
T
Trista
8 years ago
Featured
It’s not fair to the one who have to pay international fees which we will most likely not be getting a refund for
never shopping with gymshark again
I didn't order using this code, and yet I am outraged that people have had their orders cancelled because either- you made a mistake, or you changed your minds, neither of which is a valid reason to cancel people's orders! Is this really how you want to start 2018? By alienating your loyal customers? Poor show Gymshark.
I'm so unimpressed by the way this error (GYMSHARKS ERROR!) has been handled. Lack of communication, a lot of disgruntled customers and no clear rational for cancelling the orders. Poor show Gym Shark. You messed up with the code, accept it. The number of customers you will lose following this fiasco far outweighs the money you'd have lost giving everyone their orders.
Absolutely unacceptable!!!!
Wow. Disgusting.
My order was confirmed and later the money I paid was taken out of my account, the order was then cancelled at "my request". Very unhappy
Hi all - Once this petition receives a large volume of signatures, i will email Gymshark with the petition and the signatures and update the page with the response.
Was extremely disappointed
Such a bad mistake for a company who does a lot on social media. I'm sure they will now have lost many loyal customers.
That company is a joke
Is not legal what they done to us! They took our money and they accept my order! The worse they sent me an email where they said I was the on cancelling my order which is not true!
Really dissapointing. To take our money, confirm our orders, then cancel is very unprofessional. We better get a store credit or discount for this nightmare or I'm sure they will lose a lot of business, not to mention their reputation is trashed. It already takes forever to hear back from them or get refunds, so I wonder if we'll evee get our money back.
They should not have just cancelled my order.
Answer for your mistake by following through with our orders
Will never shop with them again!
Hopefully the power of the people will make them realise the mistake they've made. The similar situation happened to M&S who sold TV's for £100 instead of £1000 - their mistake, people created a petition and they honoured their mistake!
#Save25
Wow such a bad pr move. Will never recommend Gymshark or wear it again! Shocking and disgraceful
When I tried to email and message their customer service I was left ignored whilst others got responses! they told athletes one thing and us another, I want my stuff.
It’s not fair to the one who have to pay international fees which we will most likely not be getting a refund for