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The organizers confirmed that entry times will remain consistent as promised at the time of purchase. I am relieved that our community will get the experience we paid for without these sudden changes. Thank you for pushing back against this unfairness alongside me.

July 1, 2017

Prevent the change of entry time for Standard/VIP tickets after purchase for Take That Wonderland Tour 2017

Prevent the change of entry time for Standard/VIP tickets after purchase for Take That Wonderland Tour 2017

🏆 Won — 570 supporters Verified

Final supporters

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Elke k.
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Charlotte B.
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Lisa
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Someone
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Someone
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Adam
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Lucy
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Natalie
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Leanne N.
+560 more
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Started by Laura West 9 years, 3 months ago

We would like there to be no alterations to entry times for different tickets at the Take That Wonderland Tour.

This has happened at previous concerts (Hyde Park), whereby when tickets have been sold with certain benefits and upon arriving at the concert, hundreds of people not receiving what they paid for.

For the upcoming Wonderland Tour, the 'Standard' (and most affordable to fans) have been sold as having no limits on entry time versus the (more expensive) VIP ticket.

When tickets went on sale, there was no advertised benefit in relation to early entry should a VIP ticket be purchased.

The situation now is that the majority of fans, most of which go to many concerts on the tour, are now facing the likeliness of not obtaining fair entry by queuing at each venue which is undertaken in an organised manner by the majority of Take That fans.

In essence, tickets have been mis-sold upon release and the benefits of each ticket type have not been properly advertised.


This is important to many many people as so much money, time and effort goes into attending concerts whilst the band are on tour.

As mentioned, many decide to go to several dates and have purchased multiple tickets on the basis that entry will be fair across all ticket options and that the VIP ticket was just to include other benefits such as bar access, signed programme etc.

It is not fair and seems totally wrong that tickets can be sold yet the benefits of such tickets can be changed at the drop of hat. Surely the benefits of each should be outlined at the beginning?

Fans travel from all over the world and queue to secure their ideal spot in the arenas. It seems totally unjust that just because others pay double, even triple the price it means they can walk straight on in.

Take That fans are a committed bunch and this has caused uproar and much upset as people feel they have been mislead.

We hope the management take our feedback on board and review the rules in relation to fair entry times for all - no matter what ticket is held.

Updates

Reached 500 supporters

April 3, 2017

Reached 100 supporters

April 1, 2017

April 1, 2017

Watching this count climb reminds me of the hours I spend waiting in line with all of you just to get a fair spot. We are almost at five hundred signatures, and hitting that mark will prove that we refuse to let them change the rules after we have already paid. Please send the link to one more friend who hates being treated unfairly so we can finally get their attention.

March 30, 2017

Watching this climb toward one hundred signatures reminds me of how hard we all worked to plan these trips. Please send this link to a few fellow fans right now so we can hit this milestone before the tour gears up.

177 Comments

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Anonymous
9 years ago Featured

I cannot believe that for 9 dates purchased GA as I was advised that this would be the same entry as the VIP to be now told this is no longer the case. An absolute joke! Surely this is mis selling a product! I would have purchased 4 VIP had I known!

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Anita Watson
9 years ago Featured

Totally agree, all details/benefits to each ticket option should be shown at time of release so fans can make an truely informed decision to what ticket type to purchase. If VIP type tickets weren't advertised with early entry at the outset, then this should not be added at a later date.

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Helen Mather
9 years ago Featured

When tickets went on sale VIP was sold as standard GA ticket, exclusive merchandise & a VIP check in desk. Now we've been told they have decided to give VIP holders priority entry over standard GA ticket holders.....This is unfair

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Tracey Hawking
9 years ago Featured

Some people work hard to be able to afford a standard ticket- which are still fairly costly. I hate these entry things (just like at theme parks) where people can pay more and jump queues. Another thing that just separates people- which there is far too much of nowadays.

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Linda Pryor
9 years ago Featured

So cross I am a genuine fan who queues up for hours to get as close to front as possible. I now find that they have sold VIP tickets and allow early entry. Something which was not advertised when the tickets went on sale. So upsetting for genuine long time fans.

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Louise phillimore
9 years ago Featured

I realy hope that this gets changed i have been a fan over 25 years and beacause of child care or work commitments i have to go to the show at sertain times and even when qued others can walk straight in up the front its not fair we all to get close and how much we pay shouldnt effect this

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Charlotte Billet
9 years ago

I was really looking forward to early entry and I've had some nasty comments made to me for saying my peace! :(

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Lisa
9 years ago

If people wanted entry entry they too should of paid for VIP tickets like we all did! This is the privilege of paying extra

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